Aissa Barry
Bowie,MD
Summary
and improvements.
Overview
17
17
years of professional experience
Work History
Business Office Manager
Mariet & B Transportation.LLC
Washington DC
04.2012 - Current
- Updated reports, managed accounts, and generated reports for company database.
- Coordinated with IT department to resolve technical issues swiftly, minimizing downtime and maintaining operational continuity.
- Standardized document handling procedures to enhance accessibility and retrieval times for critical information.
- Led team meetings to foster collaborative environment, improving cross-departmental communication and project outcomes.
- Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Improved workflow efficiency by streamlining office processes and implementing new software solutions.
- Safeguarded sensitive company information by establishing comprehensive data security protocols that complied with industry best practices.
- Enhanced data security measures, safeguarding sensitive information against potential breaches and ensuring compliance with privacy laws.
Receptionist Assistant
Paloma Hotel
Washington DC
05.2011 - 06.2014
- Resolved customer problems and complaints.
- Managed multi-line telephone system and greeted claimants during office visits.
- Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled sensitive information discreetly while performing administrative duties such as filing paperwork and processing payments.
- Supported administrative staff with daily tasks, resulting in increased productivity and a well-organized work environment.
- Managed multiple phone lines effectively while remaining composed under pressure during high call volume periods.
- Ensured accurate recordkeeping of financial transactions by reconciling invoices and preparing expense reports for management review regularly.
Assistant Manager
AU BON PAIN
Washington, D.C.
04.2008 - 05.2011
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Education
Medical Billing And Coding
UMA Ultimate Medical Academy
Tampa, FL03.2025
Travel And Tourism - International Air Transport Association/Union of T
Institute Of Travel And Tourism
Accra Ghana 01.2004
Office Assistance/Secretarial Diploma -
Olympia College/Raffles Education Group
Burkina Faso 01.2003
High School Diploma (GED Equivalent) -
Nelson Mandela
07.2002
Skills
- Deadline Management
- Staff Training and Development
- Office Administration
- Payroll Processing
- Human Resources Management
- Shift Scheduling
- Data retrieval systems
- Database Administration
- Document Management
- Teamwork and Collaboration
- Scheduling and calendar management
- Excellent Communication
Additional Qualifications
Microsoft office suite including Word, Excel, Outlook, PowerPoint, English (Fluent), French (Fluent)
Languages
English
Full Professional
French
Native or Bilingual
Timeline
Business Office Manager
Mariet & B Transportation.LLC
04.2012 - Current
Receptionist Assistant
Paloma Hotel
05.2011 - 06.2014
Assistant Manager
AU BON PAIN
04.2008 - 05.2011
High School Diploma (GED Equivalent) -
Nelson Mandela
Medical Billing And Coding
UMA Ultimate Medical Academy
Travel And Tourism - International Air Transport Association/Union of T
Institute Of Travel And Tourism
Office Assistance/Secretarial Diploma -
Olympia College/Raffles Education Group