Aysha Dittman
Rising Sun,IN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
4
4
years of professional experience
Work History
Office Assistant
Roth & Reynolds Insurance
Cincinnati, OH
04.2024 - Current
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Maintained confidentiality of sensitive information and documents.
- Answered telephones, directed calls, and took messages.
- Operated photocopiers and scanners, facsimile machines and personal computers.
House Cleaner
Merry Maids
Colerain, OH
01.2023 - 04.2024
- Swept, mopped, vacuumed and polished floors of all types.
- Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Washed windows inside and outside as needed.
- Emptied wastebaskets and replaced liners.
- Sanitized doorknobs, light switches and other frequently touched surfaces.
- Transported trash bags to designated outdoor receptacles for disposal.
- Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Cleaned homes following specific and detailed protocols and requests.
- Operated in-house and portable vacuums to remove dust and debris from hardwood floors, carpets and upholstery.
- Laundered sheets and other bedding, made beds and fluffed pillows.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Interacted pleasantly with clients and guests when performing daily duties.
Server
Bob Evans Restaurant
Fairfield, OH
02.2021 - 01.2023
- Greeted guests and provided menus.
- Prepared drinks according to standard recipes.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Checked food before serving it to customers.
- Took orders from customers accurately and in a timely manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Education
High School Diploma -
Ogburn School
Fernandina Beach, FL06-2024
Skills
- Call handling
- File Organization
- Understands grammar
- Verbal Communication
- Multi-line phone proficiency
- Payment Processing
- Order Management
- Food Running
- Supply Restocking
- Beverage Preparation
- Table Bussing
- Carpet vacuuming
- Safe cleaning with chemicals
- Customer Service
- Floor cleaning
- Furniture dusting
- Waste disposal
- Upholstery care
- Quality Assurance
Languages
English
Native/ Bilingual
Timeline
Office Assistant
Roth & Reynolds Insurance
04.2024 - Current
House Cleaner
Merry Maids
01.2023 - 04.2024
Server
Bob Evans Restaurant
02.2021 - 01.2023
High School Diploma -
Ogburn School
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