Aysha Mila Urquidez Otero
Arlington,TX
Summary
Reliable and customer-focused professional with experience in food service, front desk administration, and guest services. Skilled in cash handling, customer support, scheduling, inventory management, and multitasking in fast-paced environments. Known for strong communication skills, organization, and providing a positive experience for guests and clients.
Reliable and customer-focused professional with a strong background in guest services and front desk administration. Proficient in cash handling, scheduling, and multitasking in high-pressure environments. Known for effective communication, organization, and dedication to creating positive experiences for guests.
Overview
4
4
years of professional experience
Work History
Guest Service Representative
KOA Kampgrounds
03.2024 - Current
- Provide front desk support, including guest check-ins/check-outs and answering inquiries
- Assist guests with reservations, payments, and campground information
- Support recreational activities and guest engagement when needed
- Assist with store inventory, restocking, and organization
- Maintain a friendly, professional environment for guests
Front Desk Receptionist
Psychology Practice
Acapulco, Gro
07.2023 - 02.2024
- Managed front desk operations for a psychologist's office
- Scheduled appointments and handled phone calls professionally
- Greeted clients and ensured a welcoming, confidential environment
- Assisted with basic administrative tasks and record organization
- Mexico
Team Member (Cashier & Food Prep)
Firehouse Subs
10.2021 - 04.2023
- Operated cash register and handled customer transactions accurately
- Prepared food according to company standards and safety guidelines
- Provided excellent customer service in a fast-paced environment
- Maintained cleanliness of workstations and dining areas
- Worked as part of a team to ensure smooth daily operations
Education
Some College (No Degree) - Nursing
Arlington Collegiate High School
Arlington, TXSkills
- Customer Service
- Guest Relations
- Front Desk Duties
- Reception Duties
- Cash Handling
- POS Systems
- Food Preparation
- Food Safety
- Scheduling
- Phone Communication
- Inventory Management
- Stock Management
- Multitasking
- Time Management
- Teamwork
- Reliability
- Reservations management
- Basic accounting
- Customer service
- Documentation and reporting
- Data entry
- Hotel software expertise
Optional Add Ons
English / Spanish, Open / Flexible, Available upon request
Timeline
Guest Service Representative
KOA Kampgrounds
03.2024 - Current
Front Desk Receptionist
Psychology Practice
07.2023 - 02.2024
Team Member (Cashier & Food Prep)
Firehouse Subs
10.2021 - 04.2023
Some College (No Degree) - Nursing
Arlington Collegiate High School