Summary
Overview
Work History
Education
Skills
Timeline
Generic

Azariah Wingate

Fort Worth,TX

Summary

Dedicated Patient Service Representative with expertise in managing appointment scheduling and coordinating patient care. Recognized for exceptional customer service and problem-solving abilities. Detail-oriented professional experienced in the healthcare industry. Skilled in effective communication, insurance verification, and patient education. Committed to enhancing patient experiences while ensuring smooth care coordination. Proactive Patient Service Representative known for strong customer service skills and adaptability. Proven ability to manage scheduling and resolve patient inquiries efficiently, contributing to improved patient satisfaction and streamlined operations.

Overview

6
6
years of professional experience

Work History

Patient Service Representative

Signifyd
Fort Worth, TX
01.2024 - 06.2026
  • Provided exceptional customer service by addressing patient inquiries and concerns.
  • Managed appointment scheduling using electronic health record systems efficiently.
  • Collaborated with healthcare staff to ensure smooth patient flow and care coordination.
  • Assisted patients with insurance verification and eligibility checks promptly.
  • Educated patients about services offered, enhancing their understanding of care options.

Customer Service Representative

McKesson Specialty Health
Fort Worth, TX
01.2020 - 12.2023
  • Assisted patients with medication inquiries and order tracking.
  • Coordinated communication between healthcare providers and patients.
  • Resolved customer complaints using effective problem-solving techniques.
  • Educated patients on product usage and health resources available.

Education

High School Diploma -

South Hills High School
Fort Worth, TX
06-2020

Skills

  • Electronic health records
  • Appointment scheduling
  • Insurance verification
  • Patient education
  • Customer relationship management
  • Care coordination

Timeline

Patient Service Representative

Signifyd
01.2024 - 06.2026

Customer Service Representative

McKesson Specialty Health
01.2020 - 12.2023

High School Diploma -

South Hills High School
Azariah Wingate