Azeneth Noriega
Irving,TX
Summary
Outgoing professional with a background managing employees, issues and administrative tasks in fast-paced environments. A highly visible and friendly Community Manager promoting exemplary talents in customer service, policies and procedures' oversight and facility security measures.
Overview
9
9
years of professional experience
Work History
Community Manager
Grayson Park Apartments | Legacy REI Group
04.2023 - Current
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Evaluated property conditions and recommended improvements.
Community Manager
Hendrix Apartments | Legacy REI Group
09.2021 - 04.2023
- Produced reports about community activities to keep owners, directors and property managers informed.
- Monitored community activities and maintained compliance with relevant laws, regulations and codes.
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Managed community within established cost constraints.
- Created policies and procedures for successful community management.
- Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
- Completed full rehab of the property both interior and exterior.
- Conducted well with contactor's to have product ready to move in.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Conducted regular inspections of both interior and exterior of properties for damage.
Community Manager
Morgan Place Apartments | Legacy REI Group
08.2019 - 09.2021
- Managed community within established cost constraints.
- Maximized rental income while minimizing expenses through effective planning and control.
- Kept properties in compliance with local, state and federal regulations.
- Collected and maintained careful records of rental payments and payment dates.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Maintain stabilized community.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Delivered emergency 24-hour on-call service for tenants on building issues.
Community Manager
Brittney Place Apartments | Granite Redevelopment
10.2017 - 01.2019
- Worked with maintenance staff to complete timely repairs and enhancements.
- Maintain stablish community.
- Completed renewals and move -ins
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Evaluated property conditions and recommended improvements.
Assistant Manager
Corey Place Apartments | Granite Redevelopment
02.2015 - 10.2017
- Established team priorities, maintained schedules and monitored performance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Filled evictions to obtain possession of units.
- Oversee renewal's, move - ins and transfers.
Education
GED -
Arlington High School
Arlington, TX06.2014
Skills
- Resident Relations
- Vendor Management
- Client Service and Support
- Payment Processing
- Property Inspection
- Property Management
- Staff Management
- Conflict Handling
- Maintenance Knowledge
- Team Recruitment
- Price Structuring
- Monthly Fee and Payment Collection
- Creative and Adaptable
- Operating Cost Tracking
- Capital Projects Management
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Community Manager
Grayson Park Apartments | Legacy REI Group
04.2023 - Current
Community Manager
Hendrix Apartments | Legacy REI Group
09.2021 - 04.2023
Community Manager
Morgan Place Apartments | Legacy REI Group
08.2019 - 09.2021
Community Manager
Brittney Place Apartments | Granite Redevelopment
10.2017 - 01.2019
Assistant Manager
Corey Place Apartments | Granite Redevelopment
02.2015 - 10.2017
GED -
Arlington High School
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