Aziel Williams
Pamplin,VA
Summary
Developed skills in fast-paced, team-oriented environment, focusing on operational efficiency and safety compliance. Demonstrated ability to manage logistical tasks and coordinate effectively with peers and supervisors. Seeking to transition into new field, leveraging transferable skills in problem-solving and equipment handling.
Overview
3
3
years of professional experience
Work History
Ramp Agent
Swissport
Sterling, VA
10.2025 - Current
- Operated ground service equipment for aircraft during arrivals and departures.
- Conducted safety inspections on equipment to maintain compliance with regulations.
- Works in fast pace environments, that requires a mix of multitasking and safety
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
Event Server
Bialeksmusic
Rockville, MD
12.2023 - Current
- Maintained event cleanliness during service
- Returned reusable goods and serving equipment for inventory and restock.
- Maintained flexible work schedule to meet event needs.
- Provided friendly, courteous service to create memorable moments for guests.
Delivery Driver
DoorDash
Catonsville, MD
08.2023 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
Server
Haagen Dazs
Washington DC
08.2024 - 04.2026
- Delivered exceptional customer service by accurately taking and processing orders, enhancing overall guest satisfaction.
- Maintained cleanliness and organization of dining and service areas, ensuring a welcoming atmosphere for patrons.
- Assisted in inventory management by restocking supplies and monitoring product levels to prevent shortages.
- Responded promptly to customer inquiries and resolved issues, fostering a positive dining environment and repeat business.
- Implemented suggestions for menu improvements based on customer feedback, contributing to enhanced dining offerings.
- Efficiently handled cash transactions and managed point-of-sale systems, ensuring accurate billing and financial accountability.
Education
High School Diploma -
Unity Reed High School
Manassas, VABBA - Business Administration
Northern Virginia Community College
Annandale, VASkills
- Customer service
- Time management
- Cleanliness maintenance
- Communication skills
- Team collaboration
- Adaptability
- Flexibility
- Problem resolution
- Strong work ethic
- Task prioritization
- Memory retention
- Problem-solving
- Vehicle operation
Timeline
Ramp Agent
Swissport
10.2025 - Current
Server
Haagen Dazs
08.2024 - 04.2026
Event Server
Bialeksmusic
12.2023 - Current
Delivery Driver
DoorDash
08.2023 - Current
High School Diploma -
Unity Reed High School
BBA - Business Administration
Northern Virginia Community College