Azucena torres
Dallas,TX
Summary
Dynamic professional with experience at Hooters Inc., excelling in guest relations and customer feedback management. Proven ability to enhance customer satisfaction through effective communication and organization. Bilingual and proficient in Excel, I consistently foster positive dining experiences and successfully resolve customer concerns, driving increased referrals and business growth.
Overview
3
3
years of professional experience
Work History
Server
Hooters Inc.
Dallas, TX
12.2022 - 07.2024
- Upheld high standards of sanitation per health department regulations.
- Followed health and safety protocols, crucial for maintaining safe and sanitary environments for customers and staff.
- Set a positive tone for the entire dining experience as the first point of contact for incoming guests.
- Displayed enthusiasm and promoted excellent customer service, successfully increasing referrals and walk-in business.
- Resolved customer complaints promptly and professionally to maintain a positive reputation.
Daycare Teacher
Southern Crest Learning Center
Dallas, TX
05.2021 - 08.2022
- Communicated with parents regularly to maintain student progress, schedule meetings, and increase overall student happiness.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Liaised with parents and guardians to discuss child progress.
- Helped children develop motor skills in preparation for preschool and kindergarten.
Education
High School Diploma -
W H Adamson High School
Dallas, TX05-2022
Some College (No Degree) - Mechanical Engineering
University of North Texas
Denton, TXSkills
- Sales expertise
- Customer feedback management
- Multitasking and organization
- Guest relations management
- Bilingual oral communication
- Excel proficiency
Languages
English
Professional
Spanish
Professional
French
Elementary
Timeline
Server
Hooters Inc.
12.2022 - 07.2024
Daycare Teacher
Southern Crest Learning Center
05.2021 - 08.2022
High School Diploma -
W H Adamson High School
Some College (No Degree) - Mechanical Engineering
University of North Texas
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