Theresa Davis
Buffalo,NY
Summary
Dynamic professional with a proven track record at Greenwood, adept in de-escalation techniques and client advocacy. Excelled in creating empathetic resident relationships and promoting independent living skills. Skilled in navigating diverse conditions with We Care Transportation, ensuring safety and excellent service. Achievements include enhancing patient dignity and wellness at Interim HealthCare through attentive care and support.
Overview
26
26
years of professional experience
Work History
Residential Counselor
Greenwood
02.2020 - Current
- Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
- Developed strong rapport with residents through empathetic listening and compassionate communication strategies.
- Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
- Documented resident interactions thoroughly, maintaining accurate records for case management purposes.
HHA
Interim HealthCare
08.1998 - 07.2020
- Managed household chores such as laundry, meal preparation, and light cleaning, allowing clients to focus on their health and wellbeing.
- Improved patient comfort by providing compassionate and attentive care in various daily activities.
- Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and selfconfidence.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Driver
We Care Transportation Services
01.2006 - 07.2010
- Followed all relevant traffic laws and safety regulations.
- Drove safely in various weather and road conditions to avoid accidents.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Education
GED -
Kensington High School
319 Suffolks St Buffalo NY 14215Associate of Science -
ECC
Buffalo NYSkills
- De-escalation techniques
- Boundaries establishment
- Client advocacy
- Supply replenishment
Timeline
Residential Counselor
Greenwood
02.2020 - Current
Driver
We Care Transportation Services
01.2006 - 07.2010
HHA
Interim HealthCare
08.1998 - 07.2020
GED -
Kensington High School
Associate of Science -
ECC
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