Baida Oro
Sterling Heights,MI
Summary
Sociable Server offering 10 plus years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.
Overview
9
9
years of professional experience
Work History
Server
La Saj Lebanese Bistro
Troy, MI
11.2018 - Current
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Upheld high standards of sanitation in accordance with health department regulations.
- Explained menu items, describing ingredients and cooking methods upon request.
- Trained new employees to perform duties.
- Delivered food orders promptly and courteously.
- Accurately recorded orders on cash register and point-of-sale system.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Mortgage Loan Officer
Quicken Loans
Detroit, MI
09.2014 - 09.2018
- Analyzed applicant financial and credit status, evaluating assets and risk to determine loan feasibility.
- Approved or denied loan applications and explained reasoning behind decisions.
- Helped customers make decisions about loans and lines of credit based on availability, terms and benefits.
- Submitted applications to credit analysts.
- Verified client financial information to determine creditworthiness and loan eligibility.
- Set up debt payment plans based on client credit, income and assets.
- Evaluated existing customer accounts for refinancing opportunities or additional services offered by the company.
- Understood and followed oral and written directions.
- Completed day-to-day duties accurately and efficiently.
Skills
- Order Management
- Menu Knowledge
- Order Accuracy
- Banquet Coordination
Languages
Spanish
Professional
References
References available upon request.
Timeline
Server
La Saj Lebanese Bistro
11.2018 - Current
Mortgage Loan Officer
Quicken Loans
09.2014 - 09.2018
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