Summary
Overview
Work History
Education
Skills
Timeline
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Bailee Windoloski

Youngstown,OH

Summary

Reliable and upbeat cosmetology student. Successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

1
1
year of professional experience

Work History

Sales Representative

Express
03.2023 - Current
  • Trained and mentored new sales representatives.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Collaborated with cross-functional teams to identify and address customer needs.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Prioritized helping customers over completing other routine tasks in store.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Listened to customer needs and desires to identify and recommend optimal products.

STNA

Shepard Of The Valley
10.2022 - 03.2023
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Maintained accurate documentation of patient care, facilitating effective communication among healthcare team members.
  • Managed challenging behaviors effectively through de-escalation techniques and clear communication methods with both the patient and staff involved.
  • Monitored vital signs, promptly reporting any abnormalities to the supervising nurse.
  • Reduced risk of infections with diligent adherence to hygiene and sanitation protocols.
  • Demonstrated adaptability by caring for a diverse range of patients with varying needs.
  • Streamlined workflow for nursing staff by efficiently completing assigned tasks on time.

Dietary Aide

Shepard Of The Valley
08.2022 - 10.2022
  • Distributed food during busy peak periods to drive customer satisfaction.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Delivered nourishment and supplements to nurse station for distribution to specific residents.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Followed all food safety regulations while preparing meals for patients.
  • Reported and documented resident changes in consumption or behaviors.

Education

Cosmetology -

Casal Aveda Institute
Niles, OH
08.2024

High School Diploma -

Valley Virtual
Youngstown OH
05.2022

Skills

  • Process Improvement
  • Proposal Development
  • Customer Needs Assessment
  • Sales Consultation
  • Customer Service
  • Client Service
  • Sales Closing
  • Sales Development
  • Customer Retention
  • Relationship Building
  • Product and Service Knowledge
  • Product Merchandising

Timeline

Sales Representative

Express
03.2023 - Current

STNA

Shepard Of The Valley
10.2022 - 03.2023

Dietary Aide

Shepard Of The Valley
08.2022 - 10.2022

Cosmetology -

Casal Aveda Institute

High School Diploma -

Valley Virtual

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Bailee Windoloski