Committed with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Strong work ethic and adaptability.
Overview
4
4
years of professional experience
Work History
Waitress
Hog-N-Bones
10.2022 - 01.2024
Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Maintained clean and organized dining area, contributing to pleasant atmosphere for guests.
Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
Waitress, Cashier, Host, Grill Cook
Cracker Barrel Old Country Store
07.2020 - 01.2023
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing welcoming store environment.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining high level of product knowledge.
Maintained clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
Assisted servers with food delivery during peak hours to ensure timely service for all guests.
Athletic Training Job Shadowing
Ware County High School Football
08.2022 - 12.2022
Amazon Assistant
Stewart Distribution
03.2020 - 07.2020
Improved warehouse efficiency by implementing streamlined inventory management processes.
Reduced order processing times through effective coordination with team members and cross-functional departments.
Minimized product damage or loss through careful handling, appropriate packaging techniques, and adherence to storage guidelines.
Streamlined loading process for outbound shipments while adhering to weight restrictions and load balance specifications set forth by carriers or regulatory agencies.
Prepared boxes, pallets and crates for outgoing shipments.
Education
Bachelor of Science - Kinesiology
Georgia Southern University
Statesboro, GA
12.2025
Associate of Science - Exercise Science
South Georgia State College
Douglas, GA
12.2023
Skills
Guest Relations Management
Customer Service
Complex Problem-Solving
Complaint resolution
Point of Sale (POS) system operations
CPR/AED Training
Positive and Professional
Team Collaboration
Additional Information
Grant Crosby - General Manager (912)590-4225
Terri Howard - Assistant Manager (912)614-0008
Cindy King - Distribution Supervisor (912)816-3823
Timeline
Waitress
Hog-N-Bones
10.2022 - 01.2024
Athletic Training Job Shadowing
Ware County High School Football
08.2022 - 12.2022
Waitress, Cashier, Host, Grill Cook
Cracker Barrel Old Country Store
07.2020 - 01.2023
Amazon Assistant
Stewart Distribution
03.2020 - 07.2020
Bachelor of Science - Kinesiology
Georgia Southern University
Associate of Science - Exercise Science
South Georgia State College
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