Baishia Vasquez
Management
Chicago,IL
Summary
Dedicated retail professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
15
15
years of professional experience
Work History
Store manager
Dollartree
11.2013 - 12.2023
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Sales Associate Specialist
Kmartcorp
10.2009 - 08.2010
- Performed regular audits of merchandise displays, ensuring proper pricing, signage, and stock levels were maintained at all times.
- Managed efficient cash register operations.
Customer Service Representative/Team Leader
FFP Global Fulfillment Plus
09.2005 - 03.2008
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information resulting increased loyalty and repeat business.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
High School Diploma or Equivalent - General Studies
Manual High School
Peoria, IL05.1999
Skills
- Team Development
- Payroll Management
- Operations Management
- MS Office Proficiency
- Program Administration
Additional Information
10 years' experience in retail sales
Personal Information
Title: Management
Timeline
Store manager
Dollartree
11.2013 - 12.2023
Sales Associate Specialist
Kmartcorp
10.2009 - 08.2010
Customer Service Representative/Team Leader
FFP Global Fulfillment Plus
09.2005 - 03.2008
High School Diploma or Equivalent - General Studies
Manual High School
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