Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Baleria Sifuentes

Summary

Proven track record in enhancing operational efficiency and guest satisfaction at Blue House Korean BBQ through expert multitasking and strong customer service skills. Excelled in maintaining cleanliness and fostering teamwork, significantly reducing food wastage. Demonstrated patience and effective communication, ensuring a welcoming environment for guests and a harmonious relationship between service and kitchen staff. Approachable Hostess with extensive experience managing reservations and waitlists. Warmly greets and seats guests promptly to maintain workflows. Highly organized and committed to creating welcoming atmosphere.

Overview

6
6
years of professional experience

Work History

Hostess

Blue House Korean BBQ
06.2021 - Current
  • Contributed to team success by cross-training in other positions, increasing operational flexibility.
  • Effectively controlled inventory of BBQ supplies to minimize food wastage and reduce expenses.
  • Maintained a clean and organized serving area, adhering to food safety regulations.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.

Babysitter

Delia's Family
06.2018 - 07.2018
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
  • Communicated with parents regarding children's progress and development, raising any issues.

Education

High School Diploma -

Bella Vista High School
8301 Madison Ave
06.2022

Skills

  • Customer Service
  • Effective Multitasking
  • Patience and Empathy
  • Phone Etiquette
  • Interactive communication skills
  • Greeting guests
  • Cleanliness Maintenance
  • Service prioritization

Languages

Spanish
Native or Bilingual

Timeline

Hostess

Blue House Korean BBQ
06.2021 - Current

Babysitter

Delia's Family
06.2018 - 07.2018

High School Diploma -

Bella Vista High School

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