Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Barbara Alexander

Saint Augustine

Summary

Results-driven sales associate skilled in luxury retail sales, sales strategy development, and jewelry knowledge. Committed to delivering exceptional service and fostering strong client relationships to achieve business goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales

Blue Water Jewelers
Saint Augustine, FL
12.2024 - Current
  • Developed strong product knowledge of diamonds, gemstones, and fine jewelry to drive customer confidence and sales.
  • Consistently met or exceeded individual and team sales quotas.
  • Developed strong product knowledge of diamonds, gemstones, and fine jewelry to drive customer confidence and sales.
  • Supported team operations by completing administrative, merchandising, and general store duties as needed.
  • Assisted customers in selecting fine jewelry, gemstones, and custom pieces based on style, budget, and occasion.
  • Demonstrated knowledge of precious metals, diamonds, gemstones, and jewelry care.

Operator

UF Health Flagler
Saint Augustine, FL
03.2020 - 12.2024
  • Operated multi-line switchboard to manage incoming and outgoing calls efficiently.
  • Trained new staff on switchboard operation procedures and company protocols.
  • Strengthened company reputation by upholding HIPPA when dealing with sensitive information during call transfers.
  • Announced important information and emergency notifications over PA system.
  • Activated emergency response teams when required and kept detailed logs.

Server

Gypsy Cab Co
Saint Augustine, FL
01.2019 - 03.2020
  • Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Managed multiple tables efficiently, ensuring timely order delivery and accuracy.
  • Trained new servers on menu offerings and best practices for service excellence.

Education

GED -

First Coast Technical College
Saint Augustine, FL

Skills

  • Customer Service
  • Client Relationship Management
  • Diamond & Gemstone Knowledge
  • Fine Custom Jewelry Consultation
  • Jewelry Repair
  • Luxury Retail Sales
  • Sales Pipeline Development
  • Sales Strategy Development
  • Inventory Management
  • Communication
  • Attention to Detail

Certification

  • Certified AJP (Applied Jewelry Professional), GIA, Blue Water Jewelers - 2026
  • Certified HIPPA, UF Health Flagler - 2024

Timeline

Sales

Blue Water Jewelers
12.2024 - Current

Operator

UF Health Flagler
03.2020 - 12.2024

Server

Gypsy Cab Co
01.2019 - 03.2020

GED -

First Coast Technical College