Results-driven professional with 10 years of experience in inventory management, order fulfillment, and team supervision—currently in a high-demand warehouse handling part returns and validation. Proven track record in project coordination, safety compliance, and developing efficient workflows. Strong leadership and team-building skills, with a focus on performance improvement, staff training, and continuous process optimization. Bridges internal teams and external customers to deliver an optimized end-to-end service experience. Committed to maintaining a safe, productive, and solution-oriented environment that supports organizational goals.
Work History
Returns Coordinator
8 Months
Block Imaging | 12.2025 - Current
Improved communication between departments by serving as a liaison between sales, engineers, and shipping teams to expedite return resolutions.
Supported sales, accounting and customers/vendors with accurate updates regarding testing information. Including testing timelines, reports, claim status, credit amounts, etc.
Handle all returns that require validation from our engineering team. Including; internal, external, and vendor testing validation.
Meeting with Vendors to recover owed credits. Over $1,000,000 recovered since April.
Communicating with vendors to build relations and use them for testing needs.
IC Equipment Team Lead
1 Year 11 Months
Block Imaging | 01.2024 - 12.2025
Maintain strong cross-departmental relationships.
Coordinate new hire training and ongoing feedback.
Ensure adherence to SOPs and update procedures.
Complete projects through delegation and collaboration.
Manage inventory tasks including shipping, receiving, and labeling.
Conduct bi-weekly meetings with Manager and team.
Operate material handling equipment (forklifts, pallet jacks)
Utilize Salesforce for shipments, purchase orders, and inventory.
Facilitated onboarding and check-in meetings for new hires.
Demonstrate expertise in process and team development.
Identify maintenance issues, manage work requests, and authorize payments.
Ensure clear communication for project handoffs.
Equipment Lead
Develop Trainings and Inspection Forms for all material handling equipment.
Oversee a team of certified equipment trainers.
Maintain and build relations with equipment technicians and account executives.
Inventory Coordinator
3 Years 4 Months
Block Imaging | 09.2020 - 01.2024
Completed inventory of equipment upon arrival.
Maintains database on all equipment and parts, while communicating inventory status updates.
Completing inventory of equipment as it arrives.
Assisting in shipping and receiving process, including crating, labeling, and verifying safe delivery.
Built strong relationships with colleagues to enhance teamwork and achieve company goals.
Working respectfully, cooperatively, and professionally with others in the best interest of the company.
Supported facility maintenance tasks to ensure a safe and functional environment.
Assisting in maintaining facilities.
Forklift Operator, Order Selector
3 Years 9 Months
Aldi Distribution Warehouse | 12.2016 - 09.2020
Operated forklift, reach truck, and tugger.
Enhanced warehouse efficiency by moving, locating, and stacking materials.
Transported goods between locations based on shipment needs.
Used proper lifting techniques for pallet handling.