Barnett Gibbons

Wire all estimates and handle all supplement and hand out work watch quality and updates customers work with insurance companies and delivery car to the customer

• Supported customers throughout the repair process, addressing concerns and providing updates on progress as needed.
• Conducted thorough damage assessments, identifying all necessary repairs to restore vehicles to pre-accident conditions.
• Demonstrated adaptability while managing multiple cases simultaneously under tight deadlines without sacrificing quality or accuracy in estimations provided.
• Improved customer satisfaction by providing accurate and timely repair estimates for collision damages.
• Ensured accuracy in repair estimates by utilizing cutting-edge software programs designed for the automotive industry.
• Increased shop revenue through effective upselling of additional services during the estimation process.
• Minimized potential conflicts by effectively documenting all aspects of each collision case, including detailed photographs and written descriptions of damages incurred.
• Maintained a strong attention to detail, ensuring all relevant information was accurately recorded and communicated to customers and insurance providers throughout the repair process.

• Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
• Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
• Gathered cost and material data for accurate and up-to-date information on material and labor costs.
• Calculated labor hours accurately based on trade-specific productivity rates, leading to more realistic project timelines and work plans.