Bassirou Mbaye
Irving
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2026
2026
years of professional experience
Work History
Dispatcher
Lg Electronics Usa
2025 - Current
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Generated reports to track deliveries and maintain proper records and documentation.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Received new orders, prepared documentation, and assigned personnel.
- Communicated with warehouse staff to facilitate proper loading and unloading of orders.
- Communicated with customers to provide delivery updates and resolution.
PIT Operator and Trainer
LG Electronics
09.2022 - 2024
Logistics Coordinator
Omni Logistics
04.2022 - 08.2022
- Manages dock team to ensure efficiency in daily operations
- Creates and maintains schedule for incoming containers
- Traces and tracks shipments, handles customer situations
- Integrated and trained new forklift driver
- Ensures daily goals are achieved safely
- Coordinates inbound and outbound operations
- Schedules drop off appointments with carriers
- Provides order status to customer service
- Generates shipping documentation
Team leader
Omni Logistics
11.2021 - 03.2022
- Develops and analyzes performance metrics
- Provides direction on material movement
- Manages staffing levels and large team
- Coordinates inbound/outbound operations
- Manifests and tracks shipments
- Ensures operational safety and hazard prevention
- Creates inventory of trailers and freight
- Ensures trailer checks before loading
- Provides incident response and corrective actions
- Operates forklift
- Key Achievement: Improved delivery efficiency by 30%
Assistant Manager / Shipping-Receiving Goods
Fortune Rags
05.2021 - 10.2021
- Negotiated contracts for sourcing products
- Managed loading schedule and release approvals
- Coordinated global shipping arrangements
- Oversaw receiving, storage, and issuing procedures
- Ensured weight accuracy in bills of lading
- Inspected goods quality and documented damages
- Key Achievement: Improved warehouse productivity
- Supervised day-to-day operations to meet performance, quality and service expectations.
Quality Health Safety & Environment Coordinator
Geed Transports
08.2015 - 06.2020
- Coordinated medical visits, training, road safety
- Integrated procedures into management system
- Managed risk assessments and staff awareness
- Conducted incident/accident analysis
- Performed technical and operational audits
- Monitored environmental impacts and mitigation
- Identified road hazards and provided recommendations
- Participated in objective setting and evaluation
- Evaluated company QHSE performance indicators
- Key Achievements: Implemented safety procedures, reduced fatal accidents to 0%, Coordinated QHSE training sessions
Transport Logistics Manager
Geed Transports
08.2014 - 06.2020
- Planned and monitored vehicles and equipment
- Organized transport activity per requirements
- Trained drivers on transport procedures
- Performed customs clearance and formalities
- Managed vehicle documents and driver licenses
- Forecasted and coordinated vehicle maintenance
- Analyzed breakdowns and provided corrective measures
- Tracked trips and informed drivers of conditions
- Key Achievements: Developed new driver preparedness procedures, Implemented electronic fuel control system, Managed vehicle fleet budget, reduced expenses by 20%
Assistant Declarant
Bolloré Africa Logistics
08.2014 - 10.2014
- Collected travel documents for product transit
- Tracked document status and approval within system
Education
Fire Safety Training -
11.2016
Training on Road Safety and Fatigue Management - undefined
New Road Prevention
10.2016
Bachelor of Arts equivalency - Logistics and Transportation Management
Chamber of Commerce, Industry, and Agriculture of Dakar
10.2015
Customs Declarant Training - undefined
ORYX Senegal
11.2011
Skills
- Attention to detail
- Closing tickets
- Verbal and written communication
- Data Analysis
- Demand Forecasting
- Logistics
- KPI Management
- Multitasking Abilities
- Organizational skills
- Warehouse Operations
- Team Leadership
- Safety Training
- Operational Efficiency
- Customer Service
- Customs Compliance
- Inventory Control
- Data entry
- Dispatch software
Languages
English
French
Wolof
Timeline
PIT Operator and Trainer
LG Electronics
09.2022 - 2024
Logistics Coordinator
Omni Logistics
04.2022 - 08.2022
Team leader
Omni Logistics
11.2021 - 03.2022
Assistant Manager / Shipping-Receiving Goods
Fortune Rags
05.2021 - 10.2021
Quality Health Safety & Environment Coordinator
Geed Transports
08.2015 - 06.2020
Transport Logistics Manager
Geed Transports
08.2014 - 06.2020
Assistant Declarant
Bolloré Africa Logistics
08.2014 - 10.2014
Training on Road Safety and Fatigue Management - undefined
New Road Prevention
Bachelor of Arts equivalency - Logistics and Transportation Management
Chamber of Commerce, Industry, and Agriculture of Dakar
Customs Declarant Training - undefined
ORYX Senegal
Dispatcher
Lg Electronics Usa
2025 - Current
Fire Safety Training -
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