Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Baylee Balsiger

San Diego,CA

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier

HomeGoods
san diego , CA
06.2023 - 08.2024
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Ensured compliance with all safety regulations within the store environment.
  • Followed company security procedures for handling large sums of money.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Performed other duties as assigned by management.
  • Resolved customer complaints professionally in accordance with company policy.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Collected payments and provided accurate change.
  • Answered customer questions and provided store information.
  • Helped with purchases and signed customers up for rewards program.

Restaurant Hostess

Death By Tequila
San Dieg, CA
06.2022 - 08.2022
  • Restocked condiments, silverware, napkins, tablecloths. as needed.
  • Greeted customers and escorted them to their tables.
  • Assisted with setting up banquet rooms for special events.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Provided menus and answered questions about menu items and specials.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Managed reservations, waitlists, and special requests for large parties.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
  • Communicated with kitchen staff regarding customer feedback or complaints.
  • Responded quickly to guest requests in an efficient manner.
  • Offered coffee refills and cleared dishes from tables promptly after meals were completed.
  • Verified accuracy of orders before delivering them to customers' tables.
  • Assigned seating arrangements based on customer preferences and restaurant policies.

Education

Bachelor of Science - Communications

University of Colorado At Boulder
Boulder, CO
05-2026

Skills

  • Customer Assistance
  • Payment Processing
  • Customer Service
  • Cleaning and sanitizing
  • Organizational abilities

Affiliations

I am actively involved in a sorority at the University of Colorado Boulder. This involves group interaction, events, and supporting our philanthropy, which involves helping and raising money for kids in need.

Certification

  • Certified Hostess, Death by Tequila - 2022
  • Certified Cashier , Homegoods - 2023
  • Certified Babysitter, - 2024

Timeline

Cashier

HomeGoods
06.2023 - 08.2024

Restaurant Hostess

Death By Tequila
06.2022 - 08.2022

Bachelor of Science - Communications

University of Colorado At Boulder

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Baylee Balsiger