Summary
Overview
Work History
Education
Skills
Timeline
Generic

Baylee Butler

Union,SC

Summary

Patient Access Representative at Spartanburg Regional, excelling in HIPAA compliance and customer service. Recognized for enhancing patient experiences and achieving high accuracy in data entry.

Skilled in multitasking and organization, contributing to streamlined operations and training new staff to uphold service excellence.

Experienced with patient registration, insurance verification, and data management. Utilizes strong interpersonal skills to provide exceptional patient support and streamline admission processes. Knowledge of healthcare systems and compliance standards.

Overview

8
8
years of professional experience

Work History

Patient Access Representative

Spartanburg Regional
10.2023 - Current
  • Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions
  • Achieved high levels of accuracy in patient data entry, minimizing errors and enhancing record reliability.
  • Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
  • Maintained accurate patient records, contributing to a well-organized database for seamless information access across departments.
  • Assisted with administrative tasks such as filing, data entry, and report generation to support streamlined office operations.
  • Trained new hires on department procedures, policies, and software systems, ensuring consistent quality service delivery from all team members.
  • Enhanced patient experience, ensuring welcoming environment from first point of contact.

Waitress Supervisor

Andy's of Buffalo
05.2017 - 02.2024
  • Managed table turnover rate effectively allowing for more guests served per shift.
  • Improved teamwork among staff members by leading regular meetings to address concerns, share best practices, and set goals.
  • Achieved high levels of customer loyalty through exceptional service and engagement.
  • Trained new staff to uphold service standards, ensuring consistency in customer experience.

Intern

Children's Advocacy Center
08.2023 - 12.2023
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Collected, arranged, and input information into database system.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Generated reports detailing findings and recommendations.

Education

MBA - Healthcare Administration

Lander University
Greenwood, SC
05-2025

Bachelor of Science - Health Information Management

University of South Carolina
Spartanburg, SC
12-2023

Skills

  • HIPAA compliance
  • Insurance verification
  • Customer service
  • Multitasking and organization

Timeline

Patient Access Representative

Spartanburg Regional
10.2023 - Current

Intern

Children's Advocacy Center
08.2023 - 12.2023

Waitress Supervisor

Andy's of Buffalo
05.2017 - 02.2024

MBA - Healthcare Administration

Lander University

Bachelor of Science - Health Information Management

University of South Carolina

Similar Profiles

CREATE PROFILE