Summary
Overview
Work History
Skills
Timeline
Generic

Baylie Grijalva

Scottsdale,AZ

Summary

Dedicated server with 12 years of foodservice experience. Skilled in memorizing menus and promoting customer loyalty. Commended for excellent multitasking abilities and happy, patient demeanor.

Overview

12
12
years of professional experience

Work History

Server

Vic & Olas
09.2022 - Current
  • Constantly learning about new and old Italian wines
  • train new employees
  • Helped build new systems and procedures for new restaurant

Server

Bourbon & Bones Cocktail Lounge
06.2022 - 06.2024
  • Stayed up to date on all bourbons and whiskeys to provide accurate descriptions to guest
  • Helped curate multiple course meals for large parties to ensure guest satisfaction and smooth experience

Cocktail Waitress

Bourbon and Bones
12.2021 - 06.2022
  • Implemented high-level dining amenities to generate satisfaction.
  • Pampered guests with attentive hands-on food service to create repeat business.
  • Upsold off menu items
  • Recommended Wine pairing with food specials

Server

Volanti
10.2020 - 12.2021
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Assisted management with overlooking staff when needed

Cocktail Server

Arizona Grand Resort
09.2016 - 05.2020
  • Recommended and served alcoholic beverages to patrons during high-volume shifts.
  • Took drink orders from tables and bar area and relayed to bartenders.
  • Completed cross training as a fine dinning server in the main restaurant.

Hostess/Server

TQLA
09.2012 - 10.2015
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Provided exceptional service to high volume of daily customers.

Skills

  • Menu memorization
  • Wine pairings
  • Beverage knowledge
  • POS system proficiency
  • Relationship management
  • Point of Sale (POS) system operations
  • High-volume dining
  • Selling off menu specials

Timeline

Server

Vic & Olas
09.2022 - Current

Server

Bourbon & Bones Cocktail Lounge
06.2022 - 06.2024

Cocktail Waitress

Bourbon and Bones
12.2021 - 06.2022

Server

Volanti
10.2020 - 12.2021

Cocktail Server

Arizona Grand Resort
09.2016 - 05.2020

Hostess/Server

TQLA
09.2012 - 10.2015
Baylie Grijalva