Summary
Overview
Work History
Education
Skills
Timeline
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Beatrice Jean

Miramar

Summary

Committed professional with a solid history of accomplishment in helping people handle emotionally-charged, life-threatening and dangerous situations. Knowledgeable about dispatch procedures and policies.

Overview

6
6
years of professional experience

Work History

Emergency Dispatcher

Bosch Automotive Service Solutions LLC.
06.2022 - Current
  • Answering inbound calls of accidents involving vehicles that are in network with bosch automotive service.
  • Collaborate with law enforcement agencies to provide real-time information and support during high-risk situations, ensuring the safety of both the public and emergency personnel.
  • Maintained updated and detailed records of calls in physical and electronic database
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Data Entry Specialist Contract

Department Of Homeland Security
12.2020 - 04.2022
  • Secured and protected data from unauthorized access by complying with security protocols.
  • Created and maintained data entry logs to track data entry activities.
  • Maintained files, records and chronologies of entry activities.
  • Sent completed entries for evaluation and final approval.
  • Improved efficiency in data entry tasks by streamlining processes and utilizing keyboard shortcuts.
  • Analyzed current data records to provide detailed reports.

Front Desk Security Officer

Elite Guard
01.2018 - 10.2020
  • Ensured prompt response times for alarms or detected threats by closely monitoring surveillance feeds and coordinating with fellow security officers.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Maintained a strong working relationship with local law enforcement agencies, fostering cooperation during investigations or emergency situations.
  • Improved communication between security team members through consistent use of radio equipment and adherence to protocols.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.

Education

Bachelor of Science - Sociology

Florida International University
Miami, FL
07.2021

Skills

  • Multitasking
  • Computer skills
  • Problem solving
  • Traffic Monitoring
  • Critical thinking
  • Incident Reporting

Timeline

Emergency Dispatcher

Bosch Automotive Service Solutions LLC.
06.2022 - Current

Data Entry Specialist Contract

Department Of Homeland Security
12.2020 - 04.2022

Front Desk Security Officer

Elite Guard
01.2018 - 10.2020

Bachelor of Science - Sociology

Florida International University

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Beatrice Jean