Summary
Overview
Work History
Education
Skills
Timeline
Generic

Beatriz Fernandez

Sherwood,OR

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices.

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

26
26
years of professional experience

Work History

Shift Leader

Haves Hot Chicken
Tualatin, OR
02.2024 - Current
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
  • Assisted in training new employees on shift operations.

Cashier

7-11 Convenience Store
Sherwood, OR
08.2022 - 01.2024
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Trained new team members in cash register operation, stock procedures and customer services.

House Keeper

Marina's Cleaning Service
Sherwood, OR
08.2013 - 08.2022
  • Residential regular and deep cleaning.
  • Move in and move outs.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.

Cashier

Subway
Sherwood, OR
01.2009 - 06.2013
  • Prepared food items such as deli and hot sandwiches to meet customer specifications.
  • Organized food preparation stations and replenished supplies regularly.
  • Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.
  • Assisted in preparing food by cutting, chopping and marinating meats

Customer Service Representative

Verizon Customer Service
Milwaukee , OR
08.2007 - 08.2008
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.

Cashier

Baja Fresh
Beaverton, OR
09.2005 - 06.2006
  • Pleasantly greeted and welcomed customers to establishment prior to taking food order.
  • Received food and beverage orders from guests via telephone and accurately relayed orders to service attendants.
  • Operated cash register to receive payments and issue change with high degree of accuracy.

Cashier/cook

In N Out Burger
Salinas, CA
08.1999 - 07.2005
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Took orders, prepared foods and processed payments in full-service Restaurants establishment.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Help with opening new restaurants and trained new team members.

Education

GED -

Salinas Adult School
Salinas, CA

Skills

  • Customer Service
  • Friendly and Outgoing
  • Reliable and Punctual
  • Hardworking and Dedicated
  • Multitasking and Prioritization
  • Inventory Control
  • Sales Techniques
  • Product Promotion
  • Staff training

Timeline

Shift Leader

Haves Hot Chicken
02.2024 - Current

Cashier

7-11 Convenience Store
08.2022 - 01.2024

House Keeper

Marina's Cleaning Service
08.2013 - 08.2022

Cashier

Subway
01.2009 - 06.2013

Customer Service Representative

Verizon Customer Service
08.2007 - 08.2008

Cashier

Baja Fresh
09.2005 - 06.2006

Cashier/cook

In N Out Burger
08.1999 - 07.2005

GED -

Salinas Adult School