Beatryz Da Silva

Kearny,NJ

Summary

Motivated waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

year of professional experience

Work History

Waitress

Minas Cafe

10.2022 - Current

Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Collaborated with team members to consistently provide efficient service during peak hours.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Education

High School Diploma -

Kearny High School

Kearny, NJ

06.2023

Skills

Performance Improvement
Warm and Friendly
Customer Service

Table Bussing
Service prioritization
Sales Techniques

Languages

Portuguese

Native or Bilingual

English

Full Professional

Spanish