Becky Flores
Pasadena,USA
Summary
Medical Office Manager with 10+ years of experience in women’s health and imaging clinics, with a deep understanding of healthcare administration and patient care coordination. Skilled in front-desk operations, patient scheduling, insurance verification, staff supervision, payroll, revenue cycle, EMR/EHR systems, and patient-centered care. Focused on streamlining office operations to increase efficiency and service quality, while maintaining strong relationships with patients and medical professionals. Previous work resulted in improved operational workflows, increased patient satisfaction, and strengthened compliance with healthcare regulations. Skillset includes strategic planning, staff management, financial oversight, and communication skills.
Overview
10
10
years of professional experience
Work History
Medical Office Manager
Women’s Clinic PLLC / Pink Door Imaging
12.2014 - 04.2025
- Oversaw daily operations of Women's Health Clinic and Imaging Centers front-desk workflow, through check-in and checkout processes, optimizing administrative processes to ensure efficiency and enhance patient experience.
- Coordinated scheduling for patient appointments and diagnostic imaging services.
- Maintained inventory of medical supplies and equipment for clinic operations.
- Facilitated communication between healthcare providers and patients for seamless service.
- Maintained accurate patient data, including medical history, laboratory results, billing information and other relevant documents.
- Supported revenue cycle, including accounts receivable, insurance verification, and billing coordination.
- Optimized patient scheduling to enhance provider availability.
- Collaborated with vendors and IT providers to sustain office systems and equipment.
Education
Associate of Science -
San Jacinto College
Pasadena, Texas, TXHigh School Diploma - undefined
Ray High School
Corpus Christi, TX01.1990
Skills
- Patient scheduling management
- Insurance verification proficiency
- Patient intake procedures
- Effective multitasking
- Healthcare compliance
- Conflict resolution abilities
- Proficient in EMR/EHR
- Medical terminology proficiency
- Effective communication techniques
- Medical practice operations
Languages
Spanish
Timeline
Medical Office Manager
Women’s Clinic PLLC / Pink Door Imaging
12.2014 - 04.2025
High School Diploma - undefined
Ray High School
Associate of Science -
San Jacinto College