Behnam Zahrouni
San Antonio,TX
Summary
Dynamic and results-driven professional with experience at University Hospital, excelling in problem-solving and clear communication. Proven ability to enhance customer satisfaction and team performance through effective collaboration and multitasking. Committed to maintaining high standards of integrity and service excellence in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Crew Member
NARA CAFE
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Medical Sugical Technician
University Hospital - University Health System
San Antonio, TX
01.2019 - Current
- Participated in ongoing training opportunities to stay current on industry best practices for medical-surgical technicians.
- Improved team dynamics among colleagues by actively participating in staff meetings and contributing constructive feedback.
- Demonstrated flexibility by adapting quickly to changes in schedules or assigned duties as needed within the dynamic hospital environment.
- Elevated overall surgical team performance through proactive troubleshooting, problem-solving, and communication.
Sales Associate
Rooms To Go
San Antonio, TX
02.2016 - 06.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Crew Member
Mcdonalds
San Antonio, TX
03.2013 - 04.2014
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Prepared products following restaurant, health, and safety standards and procedures.
Education
Holmes Highschool
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Problem-solving
- Self-discipline
- Interactive communication skills
- Integrity and honesty
Timeline
Medical Sugical Technician
University Hospital - University Health System
01.2019 - Current
Sales Associate
Rooms To Go
02.2016 - 06.2016
Crew Member
Mcdonalds
03.2013 - 04.2014
Crew Member
NARA CAFE
Holmes Highschool