BELINDA C GARCIA
Houston,USA
Summary
Special Congressional Recognition for outstanding and invaluable service to the community, Eddie B. Johnson, 30th District, Texas-Women of Unsung Courage: A Sister’s Gift Honoree Bilingual Case Manager 10 years’ experience Case-managed over 100 clients at a time that included- youth, seniors, women, families, males, and LGBT Excellent organizational skills-Professional personal Presentation-Excellent verbal communication skills Ability to multi-task and work in a fast paced environment Positive with a can do attitude. Extensive Experience in Apartment Management
Overview
45
45
years of professional experience
1
1
Certification
Work History
Community Manager
Allied Orion Group Management
Houston, TX
12.2023 - Current
- Manage the administration of Tax Credit Property operations, ensuring strict adherence to Section 8, public housing, and HUD compliance regulations
- Oversee a diverse property portfolio, including low-income, tax credit, conventional, and market-rate properties, maintaining high standards of service and tenant satisfaction
- Implement robust property management strategies that enhance operational efficiency and foster a positive community environment
Property Community Manager for Tax Credit Senior Property
Lincoln Property Management
Dallas, TX
08.2016 - 12.2023
- Section 8 experience, public housing, low income, tax credit, HUD experience
Property Community Manager
RPM Living
Dallas, TX
04.2022 - 11.2023
- Managed a diverse property portfolio, ensuring compliance with HUD, tax credit, and Section 8 regulations
- Navigated a transition in management, maintaining operational stability and resident satisfaction
- Administered programs for low-income and public housing, optimizing occupancy rates and community
Bilingual Case Manager/Client Services/Lost to care specialist
AIDS Arms
Dallas, TX
08.2008 - 11.2015
Customer Service/Order Entry/Fulfillment Department
Arrow Magnolia
Dallas, TX
02.2005 - 07.2008
Customer Service/Accounts Receivables/Order Entry Fulfillment, Import & Export
Michaels Stores, Inc.
Irving, TX
11.2003 - 02.2005
Bilingual Case Manager/Customer Care Representative
Big Brothers Big Sisters of North TX
Dallas, TX
03.2001 - 10.2003
Community Property Manager
AMLI Property Management
Dallas, TX
01.2000 - 02.2001
Assistant Property Manager/Leasing Agent
Pace Realty Corporation
Dallas, TX
11.1998 - 12.2000
Customer Service/Emergency Dispatch Supervisor
Network Multi Family Security
Addison, TX
09.1997 - 10.1998
Customer Service Rep/Emergency Dispatch
Monotonic International Inc.
Dallas, TX
07.1996 - 08.1997
Customer Service Rep/Emergency Dispatch
ADT Security Services
Dallas, TX
10.1995 - 07.1996
Customer Service Rep/Emergency Dispatch
Alarm Central Monitoring
Dallas, TX
02.1994 - 09.1995
Customer Service-Payment Remittance Processor/Data Entry
PNC Financial Service Group Inc.
Irving, TX
08.1992 - 01.1994
Front Desk Receptionist/Bilingual Customer Service Tele Services Department
Bank One Texas
Dallas, TX
10.1988 - 07.1992
Executive Receptionist/Customer Service/Order Entry/Fulfillment Center
Nova Blinds Factory Inc.
Dallas, TX
03.1983 - 09.1988
Assistant Property Manager/Leasing Agent
Chapel Brook Apartments
Dallas, TX
01.1980 - 02.1983
Education
Continuing Adult Education -
University of North Texas
09.2004
Continuing Adult Education - Some College Coursework
Mountain View College
01.2002
Skills
- Microsoft Office
- Microsoft Office XP
- Internet Explorer
- MS Excel
- MS Word
- Outlook Express
- PowerPoint
- MAS 200
- MAS 90
- Lotus 1-2-3
- Scheduler
- QuickBooks
- Turbo Tax
- Sales force 1 Platform
- MRI Software
- Yardi
- Entrata
- Doc-Scan
- Blue Moon
- Rent Café
- Day force
- Okta
- Elevate
- RMIS
- TDHCA/CMTS
- AS400
- ARIES state database
- Centricity EMR database
Certification
- Fair Housing Certification, Ellis Consulting Firm, 09/01/17
- Principles & Practices I, II Certificate Law of Contracts, Law of Agency. Certificate Lending and Closing Procedures, Hawes Real Estate School Leonard, 07/01/03
- Fair Housing Certificate, BG-Personnel, 03/01/01
- Professional Leasing Program/Special Leasing Agent Training, Dallas Apartment Association, 07/01/89
Training
- HIPPA Privacy and Security
- Medicare Compliance
- Workplace Safety and Health
- Workplace Diversity
- Confidentiality (42)
- Blood-borne Pathogens and MRSA
- Business Etiquette
- Domestic Violence and the Workplace
- Preventing Workplace Violence
- Handling Hazardous Materials
- Haz-Com/Right to Know
- Certified Application Counselor Marketplace (Obama care)
- DSHA HIV Care 101
- HIV Case Management 101
- Motivational Interviewing 101
- Texas HIV Medication Program 101
- Perinatal HIV Prevention
- HIV and Aging
- Osteoporosis in the HIV Aging Population
- UT Health-Continuous training (HIV & Mental Health Related)
- Parkland Hospital-Texas/Oklahoma AIDS Education -Continuous training (HIV Related)
- SYPP: Center for Strengthening Youth Preventions Paradigms-Continuous training (HIV Related)
- Worker’s Assistance Program, Inc.-Continuous training (HIV & Motivational Communication Related)
- Department for Public Health-Continuous training (HIV Related)
References
Available upon request. Only Serious Inquiries.
Salarydesired
Open for discussion
Languages
English
Full Professional
Accomplishments
Timeline
Community Manager
Allied Orion Group Management
12.2023 - Current
Property Community Manager
RPM Living
04.2022 - 11.2023
Property Community Manager for Tax Credit Senior Property
Lincoln Property Management
08.2016 - 12.2023
Bilingual Case Manager/Client Services/Lost to care specialist
AIDS Arms
08.2008 - 11.2015
Customer Service/Order Entry/Fulfillment Department
Arrow Magnolia
02.2005 - 07.2008
Customer Service/Accounts Receivables/Order Entry Fulfillment, Import & Export
Michaels Stores, Inc.
11.2003 - 02.2005
Bilingual Case Manager/Customer Care Representative
Big Brothers Big Sisters of North TX
03.2001 - 10.2003
Community Property Manager
AMLI Property Management
01.2000 - 02.2001
Assistant Property Manager/Leasing Agent
Pace Realty Corporation
11.1998 - 12.2000
Customer Service/Emergency Dispatch Supervisor
Network Multi Family Security
09.1997 - 10.1998
Customer Service Rep/Emergency Dispatch
Monotonic International Inc.
07.1996 - 08.1997
Customer Service Rep/Emergency Dispatch
ADT Security Services
10.1995 - 07.1996
Customer Service Rep/Emergency Dispatch
Alarm Central Monitoring
02.1994 - 09.1995
Customer Service-Payment Remittance Processor/Data Entry
PNC Financial Service Group Inc.
08.1992 - 01.1994
Front Desk Receptionist/Bilingual Customer Service Tele Services Department
Bank One Texas
10.1988 - 07.1992
Executive Receptionist/Customer Service/Order Entry/Fulfillment Center
Nova Blinds Factory Inc.
03.1983 - 09.1988
Assistant Property Manager/Leasing Agent
Chapel Brook Apartments
01.1980 - 02.1983
Continuing Adult Education -
University of North Texas
Continuing Adult Education - Some College Coursework
Mountain View College