Ben Bogle
Norristown,Pennsylvania
Summary
Dependable Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
4
4
years of professional experience
Work History
Server
Chickie's And Pete's
12.2021 - Current
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Answered customers' questions, recommended items and recorded order information.
Cashier and Bakery
Giant Food Stores
08.2020 - 12.2021
- Maintained retail counter, restocked items and kept establishment tidy by sweeping, taking out trash and observing and adhering to company sanitation and food safety standards.
- Maintained safe food handling standards at all times.
- Operated cash register, quickly and accurately handled cash and card transactions and packaged orders neatly and correctly.
- Offered every customer exceptional service and learned regular customers' preferences.
- Retrieved and organized bakery product loads, processed merchandise properly and rotated products according to prescribed standards to encourage freshness.
- Discussed cake design options, available flavors and specific event needs.
Backhouse Work and Store Cleanup
Ebru Coffee Co.
12.2018 - 07.2020
- Cleaned building floors by sweeping, mopping and scrubbing floors.
- Maintained clean, neat and professional entrances.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Wiped down conference tables and reception desks to remove smears and fingerprints on surfaces.
Education
Bachelor of Engineering - Mechanical Engineering
Old Dominion University
Norfolk, VA05.2026
High School Diploma -
Methacton High School
Eagleville, PA06.2022
Skills
- Guest Relations Management
- Quality Control
- Dining Customer Service
- Sales Expertise
- Billing and Payment Processing
- Seating Assignment Preparation
- Restaurant Operation
- Dish Preparation
- Order Accuracy
- Dining Room Logistics
Accomplishments
Got Life rank in Boy scouts but sadly was unable to get Eagle Scout because of the pandemic.
Timeline
Server
Chickie's And Pete's
12.2021 - Current
Cashier and Bakery
Giant Food Stores
08.2020 - 12.2021
Backhouse Work and Store Cleanup
Ebru Coffee Co.
12.2018 - 07.2020
Bachelor of Engineering - Mechanical Engineering
Old Dominion University
High School Diploma -
Methacton High School
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