Benjamin Cadena
Santa Ana,CA
Summary
Proven leader in high-stakes environments, adept at driving sales growth and team cohesion at Initial Consulting Group. Mastered sales software and negotiation, exceeding targets through data-driven strategies. Demonstrated exceptional team management and communication, fostering a culture of achievement and efficiency.
Overview
4
4
years of professional experience
Work History
Sales Representative Team Leader
Initial Consulting Group
02.2024 - Current
- Organized monthly sales meetings to review progress, set goals, and discuss areas for improvement among the team members.
- Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
- Established a positive work environment through clear communication, encouragement, and recognition of achievements.
- Actively participated in industry conferences as both an attendee and speaker to further develop professional network connections.
Restaurant Busser/ Food Runner/Head Barback
TEN Sushi + Cocktail Bar
06.2023 - 08.2024
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
- Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.
Head Food Runner
Gracias Madre Newport Beach
06.2022 - 06.2023
- Actively participated in regular staff meetings where feedback was shared regarding service improvements and important updates, resulting in a more cohesive food running team.
- Upheld strict hygiene standards by adhering to proper handwashing practices and utilizing clean serving utensils when delivering dishes from the kitchen to tableside guests.
- Streamlined food running process by coordinating effectively with kitchen and waitstaff, resulting in improved overall efficiency.
- Maintained knowledge of allergy protocols and communicated necessary information effectively to kitchen staff, ensuring the safety of guests with dietary restrictions.
Server
SOL Mexican Cocina
06.2020 - 01.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Santiago High School
Garden Grove, CA06-2019
Skills
- Sales software proficiency
- Data-driven decision-making
- Team Management
- Negotiation expertise
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Representative Team Leader
Initial Consulting Group
02.2024 - Current
Restaurant Busser/ Food Runner/Head Barback
TEN Sushi + Cocktail Bar
06.2023 - 08.2024
Head Food Runner
Gracias Madre Newport Beach
06.2022 - 06.2023
Server
SOL Mexican Cocina
06.2020 - 01.2021
High School Diploma -
Santiago High School
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