Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Benjamin Fetalsana

Grand Prairie

Summary

Detail-oriented professional with extensive experience in ground support and food services. Proficient in time management, baggage handling, and efficient food preparation. Strong communication skills utilized to ensure smooth operations and enhance customer satisfaction.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Ramp Agent

Envoy Air Inc.
Irving
07.2023 - Current
  • Operated ground support equipment for aircraft servicing and maintenance.
  • Coordinated with flight crew to ensure timely departures and arrivals.
  • Communicated effectively with team members to streamline operations.

Food Service Worker

Market Street Grocery Store
Grand Prairie
05.2018 - 07.2023
  • Prepared fresh food items for daily customer service needs.
  • Assisted customers with product selection and inquiries.
  • Collaborated with team members to ensure smooth service flow.

Education

Bachelor of Arts - Arts, Technology, And Emerging Communication

The University of Texas At Dallas
Richardson, TX
05-2026

Associate of Applied Science - Information Technology

Tarrant County College
Fort Worth, TX
12-2019

Skills

  • Team collaboration
  • Safety compliance
  • Baggage handling
  • Ramp checklist execution
  • Aircraft servicing
  • Effective communication
  • Time management
  • Food preparation efficiency
  • Customer service

Certification

  • Undergraduate Certificate in Applied Experience Design and Research

Timeline

Ramp Agent

Envoy Air Inc.
07.2023 - Current

Food Service Worker

Market Street Grocery Store
05.2018 - 07.2023

Bachelor of Arts - Arts, Technology, And Emerging Communication

The University of Texas At Dallas

Associate of Applied Science - Information Technology

Tarrant County College
Benjamin Fetalsana