Benjamin Lueders

• Managed budgets and financial forecasts to ensure resource allocation aligned with objectives.
• Oversaw compliance with industry standards and regulations for operational integrity.
• Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
• Resolved customer complaints quickly while maintaining high quality standards of service delivery.
• Trained employees on duties, policies and procedures.
• Established and maintained effective communication with staff members to ensure efficient operations.
• Directed daily operations to enhance team performance and service quality.
• Implemented strategic plans to achieve organizational goals and improve efficiency.

• Managed daily operations to ensure smooth business functionality.
• Coordinated staff schedules to optimize coverage and service levels.
• Trained new employees on company policies and procedures.
• Oversaw inventory management to maintain stock levels and accuracy.
• Resolved customer complaints in a timely manner while maintaining a professional demeanor.

Promoted to General Manager Within the Company

on 09/2024

• Upheld company standards and compliance requirements for operations.
• Managed staff schedules and coordinated shift assignments effectively.
• Addressed customer inquiries and resolved complaints promptly.
• Monitored food quality and maintained cleanliness standards consistently.
• Managed daily cash intake by counting out registers and tabulating profits.

Promoted to Peoples Department Manager within Company

• Medically Discharged out of Boot Camp
• Slip Disc In Back
• Performed Therapy and has been corrected.

• Cleared line area of debris to present clean work area for next shift.
• Operated production equipment to create high-quality products from raw materials.
• Assembled components into finished product and performed quality inspection to clear for shipment.

• Modified, opened and closed customer accounts.
• Completed daily cash balancing and operated ATMs.
• Verified amounts and integrity of every check or funds transfer.
• Managed escalations with polite service, knowledgeable support and unsurpassed professionalism to satisfy needs and protect bank reputation.

• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
• Built and maintained relationships with peers and upper management to drive team success.
• Collected payments and provided accurate change.
• Helped customers find specific products, answered questions and offered product advice.

• Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
• Helped customers by answering questions and locating merchandise.
• Initiated friendly conversation with customers to determine level of assistance required.
• Followed company policies, rules and procedures to promote company goals
• Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.

• Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
• Displayed enthusiasm and knowledge about restaurant's menu and products.
• Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
• Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.

• Collected payments and provided accurate change.
• Helped customers find specific products, answered questions and offered product advice.
• Processed sales transactions to prevent long customer wait times.
• Accepted cash and credit card payments, issued receipts and provided change.
• Verified customer age requirement for alcohol or tobacco purchases.
• Preserved appearance of store by arranging and replenishing displays and merchandise racks.
• Operated cash register or POS system to receive payment by cash, check and credit card.