Berakah Bill-Cataria
Sacramento,CA
Summary
Efficient Cashier known for productivity and the ability to complete tasks swiftly. Specialized skills include accurate cash handling, strong customer service, and effective problem-solving. Excel in communication, teamwork, and adaptability, ensuring smooth transactions and positive customer experiences.
Overview
7
7
years of professional experience
Work History
Cashier
Taco Bell
Elk Grove, CA
06.2023 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
Volunteer
Front Street Animal Shelter - City Of Sacramento
Sacramento, CA
03.2018 - Current
- Provided assistance to staff in the daily operations of the organization.
- Developed new ideas to increase volunteer recruitment and retention rates.
- Collaborated with other volunteers to create a positive work environment.
- Participated in team-building exercises to strengthen relationships among volunteers.
- Provided guidance and support to fellow volunteers during their shifts.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Offered support and assistance to community members.
- Helped with prep, set up, and breakdown of community and public events.
- Assisted in the intake process for new animals, including entering data into a computer system and completing paperwork.
- Provided care for animals by feeding, cleaning cages, walking dogs, and providing companionship.
- Attended community meetings related to animal welfare issues.
Education
Associate of Science - Chemistry
Sacramento City College
Sacramento, CA05-2026
High School Diploma -
Franklin High School
Elk Grove, CA05-2024
Skills
- Customer Assistance
- POS system operations
- Cleaning and sanitizing
- Hospitality and accommodation
- Staff Mentoring
- Animal Care
- Compassionate communication
Accomplishments
- Employee of the Month ( August 2023 & July 2024)
- Honor Roll All Four Years in High School
Languages
French
Limited
References
References available upon request.
Timeline
Cashier
Taco Bell
06.2023 - Current
Volunteer
Front Street Animal Shelter - City Of Sacramento
03.2018 - Current
Associate of Science - Chemistry
Sacramento City College
High School Diploma -
Franklin High School