Berenice Casamajor
St. Petersburg,FL
Summary
Results-driven professional with extensive experience in staff scheduling and operational efficiency. Proven expertise in training coordination and enhancing customer service, leading to significant business growth. Strong leadership skills demonstrated through effective team management and performance evaluation, ensuring high standards of quality and client satisfaction. Committed to fostering a collaborative environment that maximizes employee engagement and productivity.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Time Insulation
St. Petersburg, Florida
03.2023 - 02.2025
- Assisted in managing daily operations and staff scheduling for insulation projects.
- Tracked inventory levels and ordered materials to support project needs.
- Facilitated customer inquiries by providing product information and service details.
- Managed customer service inquiries and resolved complaints efficiently.
- Monitored employee attendance, timekeeping, and payroll records.
- Collaborated with management to develop strategic plans for business growth.
- Coordinated interdepartmental efforts to ensure operational efficiency.
- Organized training sessions for new hires to enhance workplace integration.
Werehouse packer and shipper
Mercury Medical
Clearwater, Florida
03.2020 - 01.2023
- Packaged medical supplies efficiently to achieve timely order fulfillment.
- Operated packaging machinery while meeting all quality standards.
- Inspected products for defects prior to sealing packages.
- Maintained cleanliness and organization in packing area consistently.
- Collaborated with team members to enhance packing processes.
- Trained new staff on proper packaging techniques and safety protocols.
- Monitored inventory levels and reported shortages promptly to management.
- Utilized barcode scanners to track shipments accurately.
CNA
Arden Courts of Largo Memory Care
Largo , fl
03.2017 - 11.2019
- Delivered compassionate care to residents with memory impairments.
- Assisted residents in daily living activities, including personal hygiene and grooming.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained clean, safe environments by adhering to infection control policies.
- Engaged residents in activities that enhanced cognitive function and well-being.
- Collaborated with team members to implement tailored care plans effectively.
- Documented resident observations accurately in electronic health records.
- Communicated regularly with families regarding resident needs and progress.
Education
GED -
Southview High
Lorain 01-1998
Skills
- Staff scheduling and timekeeping
- Inventory management
- Training coordination
- Customer service and support
- Operational efficiency
- Project management
- Business growth strategy
- Quality control and process optimization
- Team collaboration
- Effective communication
- Problem solving and conflict resolution
- Attention to detail
Timeline
Assistant Manager
Time Insulation
03.2023 - 02.2025
Werehouse packer and shipper
Mercury Medical
03.2020 - 01.2023
CNA
Arden Courts of Largo Memory Care
03.2017 - 11.2019
GED -
Southview High