Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Berkeley Voran

Euless,TX

Summary

Goal-driven Assistant Store Manager with a 4-year record of accomplishment in being top stylist of current workplace. Promotes proactive management of team activities and store operations. Skillfully monitors processes to meet changing demands, increase efficiency and boost revenue. Exceptional leadership for sales, customer service and service clerk employees.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Sports Clips
Euless, TX
09.2019 - Current
  • Formed and sustained strategic relationships with clients.
  • Trained or supervised other hairstylists.
  • Educated clients on proper home hair care maintenance techniques.
  • Maintained cleanliness of work station by sanitizing tools and equipment between uses.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Interviewed and vetted job applicants to assist in making effective hiring decisions and fill vacancies with strong team members.
  • Operated cash registers to receive payments from clents.
  • Pursued continuing education and training to stay up to date with new trends and techniques.
  • Upsold additional services when appropriate to increase sales volume.
  • Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Customized styles, services and products to suit client needs and maintain customer satisfaction.
  • Assisted other stylists with busy periods in the salon.

Education

Associate of Applied Science - Fine Arts

Amarillo College
Amarillo, TX
05-2015

Skills

  • Customer Relations
  • Store Organization
  • Upselling and Cross Selling
  • POS Systems
  • Customer Service
  • Staff Management
  • Incident Reports
  • Mentoring and Coaching
  • Problem-Solving
  • Store Opening and Closing
  • Time Management

Accomplishments

  • Art AAS student of the year at Amarillo College 2015
  • Top stylist 4 years running At Sport Clips in Colleyville

Certification

  • Cosmetology license 2017

References

References available upon request.

Timeline

Assistant Store Manager

Sports Clips
09.2019 - Current

Associate of Applied Science - Fine Arts

Amarillo College

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Berkeley Voran