Berklee Ruthardt
Pagosa Springs,Colorado
Summary
Resourceful Veterinary Technician with experience managing high-paced teams and delivering operational support in high-volume office settings. Skilled in multitasking and adapting to challenges while maintaining efficient workflow. Committed to continuous learning and proficient in handling diverse tasks with minimal oversight.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Archuleta County Public Health Dept.
Pagosa Springs, CO
08.2024 - 01.2026
- Delivered exceptional customer service by promptly resolving inquiries.
- Coordinated clinical staff support to enhance workflow efficiency.
- Processed purchase orders and ensured compliance with policies.
- Verified vendor invoices and credit memos for accuracy and compliance.
- Handled medical billing with a focus on precision and adherence to regulations.
- Performed reconciliation of purchase cards, maintaining accurate records.
- Managed vital statistics as deputy, overseeing issuance of certificates.
- Utilized Epi Trax for effective monitoring of communicable disease data.
Authorization Specialist
Animas Orthopedic Associates
Durango, CO
08.2023 - 08.2024
- Processed prior authorizations for imaging and injections, ensuring timely patient access to necessary procedures.
- Verified insurance authorizations with payers via telephone or web-based systems.
- Collaborated with insurance companies to address and resolve authorization issues, facilitating smoother patient services.
- Resolved denial claims by submitting required documents promptly, minimizing delays in patient care.
- Checked insurance eligibility to streamline patient services.
- Maintained accurate records of authorization requests and responses.
- Researched patient eligibility, coverage information, and benefit levels.
- Uphold strict confidentiality standards in all doctor-patient communications.
- Performed data entry into various computer systems including but not limited to EMRs and CRMs.
Medical Office Clerk
Animas Surgical Hospital
Durango, CO
05.2022 - 08.2023
- Facilitated appointment scheduling with doctors, improving patient access to healthcare services.
- Scheduled surgical procedures for multiple specialties in a fast-paced environment.
- Managed surgical appointment calendars using electronic scheduling systems efficiently.
- Scheduled diagnostic tests, including X-rays, CT scans, ultrasounds, and MRIs, to facilitate patient diagnostics.
- Coordinated with radiologists to expedite imaging procedures for timely patient care.
- Trained new staff on scheduling protocols and software usage effectively.
- Updated and transferred medical records, ensuring compliance with regulatory standards.
- Maintained patient records and ensured compliance with privacy regulations.
- Received and inspected incoming shipments for quality and accuracy.
Veterinary Technician Manager
Durango Animal Hospital
Durango, CO
10.2011 - 05.2021
- Led technician staff to streamline operations and improve service delivery.
- Supervised veterinary technicians and ensured high-quality patient care.
- Supervised veterinary technicians in daily operations, ensuring high standards of patient care and task completion.
- Managed scheduling and workflow for efficient clinic operations.
- Trained staff on animal handling and medical procedures.
- Trained and assisted multiple doctors in executing surgical procedures.
- Administered anesthesia, monitored animal reactions, and provided ICU care and X-rays.
- Sterilized tools, surgical suite, procedure rooms, and surgical packs to ensure safety.
- Collected lab samples while adhering to strict protocols.
- Coordinated supply ordering and monitoring for effective inventory management of drugs and medications.
- Implemented protocols for inventory management and equipment maintenance.
- Monitored compliance with safety regulations and best practices in the clinic.
- Coordinated with external vendors for procurement of medical equipment or supplies.
- Enforced safety protocols while performing duties associated with animal care.
- Assisted Veterinarians in providing medical treatments to animals including administering medication, collecting samples and monitoring vital signs.
Education
High School Diploma -
Bayfield High School
Bayfield, CO05-2007
Skills
- Office administration
- Microsoft Office proficiency
- Database management
- Medical terminology knowledge
- Appointment scheduling
- Customer service and support
- Electronic Medical Records (EMR) managment
- Time management
- Multitasking and prioritization
- Event planning
- Digital communications
- Team Building
- Health and safety compliance
- Insurance coordination
- Healthcare compliance knowledge
- Patient scheduling expertise
References
- Ruthardt Bailee, brruthardt@gmail.com, 970-769-6211
- Lisa Olguin, jnlolguin@gmail.com, 970-749-8632
- Shannon Moore, shannon.moore@meyersgroup.net, 970-946-8933
Timeline
Administrative Assistant
Archuleta County Public Health Dept.
08.2024 - 01.2026
Authorization Specialist
Animas Orthopedic Associates
08.2023 - 08.2024
Medical Office Clerk
Animas Surgical Hospital
05.2022 - 08.2023
Veterinary Technician Manager
Durango Animal Hospital
10.2011 - 05.2021
High School Diploma -
Bayfield High School