Bernadette Vozar-Miller
Columbus
Summary
Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation, including filing workers compensation claims and advocating for patient needs.
Overview
7
7
years of professional experience
Work History
Surgery Scheduler
OSU Hand and Upper Extremity Center
Columbus
11.2024 - Current
- Scheduled and confirmed patient appointments, surgeries, procedures and follow up appointments
- Completed BWC and FMLA paperwork in a timely manner
- Respond to in office emails, faxes, phone calls and teams messages in a professional and efficient manner
Patient Revenue Cycle Assistant
OSU Hand and Upper Extremity Center Occupational T
Columbus
08.2023 - 11.2024
- Maintained front desk to provide positive first impression.
- Handled confidential information with discretion and integrity.
- Assisted organizational efforts by filing, entering data and answering phones.
Therapeutic Technician
OSU Hand and Upper Extremity Center Occupational T
Columbus
07.2021 - 08.2023
- Conducted preventive maintenance procedures according to established schedules.
- Managed inventory and supplies to ensure materials were available when needed.
- Worked effectively in team environments to make the workplace more productive.
Infant Teacher
OSU Nisonger Center
Columbus
08.2018 - 08.2021
- Implemented hands-on, play-based strategies for experiential learning.
- Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
- Established positive relationships with families by communicating regularly about their child's progress.
Education
Bachelor of Arts - Social Work
University of Akron
Akron, OH05-1996
Skills
- Appointment scheduling
- Medical terminology
- Insurance verification
- Data entry
- Team collaboration
- Confidentiality practices
- Patient interaction
- Organizational skills
Timeline
Surgery Scheduler
OSU Hand and Upper Extremity Center
11.2024 - Current
Patient Revenue Cycle Assistant
OSU Hand and Upper Extremity Center Occupational T
08.2023 - 11.2024
Therapeutic Technician
OSU Hand and Upper Extremity Center Occupational T
07.2021 - 08.2023
Infant Teacher
OSU Nisonger Center
08.2018 - 08.2021
Bachelor of Arts - Social Work
University of Akron