Bernice Sierra
Fresno,TX
Summary
Focused receptionist with several years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests.
Overview
2
2
years of professional experience
Work History
Receptionist
Bayway Cadillac
Houston , 77074
01.2024 - Current
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Supplied callers with office address and directions, employee email addresses and phone extensions.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Greeted customers, answered general questions and directed to appropriate locations.
- Assisted with onboarding of new employees by providing orientation information and support.
- Sorted incoming mail and directed to correct personnel each day.
Receptionist
Gillman Chrysler Jeep Dodge Ram Of Houston
Houston , Tx
06.2022 - 12.2023
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Assisted with special projects assigned by management when required.
- Prepared welcome packages for new hires.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Conducted initial screening of incoming calls to determine urgency and directed them accordingly.
- Answered and directed incoming calls using multi-line telephone system.
- Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
- Maintained a neat reception area by organizing materials and tidying up furniture.
Education
High School Diploma -
Shadow Creek High School
Pearland, TX05-2022
Skills
- Clerical Support
- Data Entry
- Scheduling
- File Management
- Organization skills
- Business operations understanding
- Scheduling appointments
- Multi-Line Telephone Systems
- Positive and professional
Timeline
Receptionist
Bayway Cadillac
01.2024 - Current
Receptionist
Gillman Chrysler Jeep Dodge Ram Of Houston
06.2022 - 12.2023
High School Diploma -
Shadow Creek High School