Beronica Garfio Jacobo
Brighton,CO
Summary
Compassionate Patient Access Representative well-versed in performing diverse administrative functions for patient care with high degree of diplomacy and problem-solving.Positive and upbeat team player with good communication and time management abilities. Demonstrates attention to detail with accuracy of medical records.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Access Specialist
Public Health Institute at Denver Health
Denver , CO
06.2024 - Current
- Verified patient insurance coverage, collected copays and other payments.
- Greeted patients and visitors in person or on the telephone; answered inquiries, provided directions and instructions.
- Assisted with scheduling appointments, pre-registration activities, verifying demographics and insurance information.
- Applied HIPAA privacy and security regulations while handling patient information.
- Kept patient appointments on schedule by notifying providers of patients' arrival and reviewing service delivery compared to schedule.
Bilingual Paraprofessional
South Elementary
Brighton, USA
12.2021 - 08.2024
- Confer with parents or guardians, teachers, counselors, and administrators to resolve students' behavioral and academic problems
- Develop individual educational plans (IEPs) designed to promote students' educational, physical, or social development.
- Maintained a safe learning environment for all students by monitoring classrooms and playgrounds.
Bilingual Patient Care Coordinator
Health Images
Denver, USA
07.2019 - 12.2021
- Greeted patients and visitors in person or on the telephone; answered inquiries, provided directions and instructions.
- Processed incoming referrals from outside agencies according to established guidelines and policies.
- Ensured all required forms were completed accurately prior to patient visit.
Bilingual Patient Service Representative
Health Images
Thornton, USA
08.2018 - 07.2019
Bilingual Patient Service Representative
High Plains Heart and Vascular
Brighton, USA
05.2017 - 08.2018
- Took payments and assisted patients with check-in and payment paperwork
- Balanced deposits and credit card payments daily
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real time
Education
High School Diploma -
Brighton High School
Brighton05.2014
Skills
- Excel
- PowerPoint
- Microsoft word
- Adaptability
- Organizational skills
- Dedicated
- Interpersonal skills
- Patient registration
- Professionalism and ethics
- Patient scheduling
Certification
- BLS - American Heart Association - Exp. Jun 2026
- Spanish Proficiency Assestment for Patient Access Specialist
References
References available upon request.
Languages
Fluent in English and Spanish
Timeline
Patient Access Specialist
Public Health Institute at Denver Health
06.2024 - Current
Bilingual Paraprofessional
South Elementary
12.2021 - 08.2024
Bilingual Patient Care Coordinator
Health Images
07.2019 - 12.2021
Bilingual Patient Service Representative
Health Images
08.2018 - 07.2019
Bilingual Patient Service Representative
High Plains Heart and Vascular
05.2017 - 08.2018
High School Diploma -
Brighton High School