Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

BERTHA BERMUDEZ

Atlanta,GA

Summary

Experienced in customer service and retail environments. Skilled in handling transactions and providing customers with an excellent experience. Ability to work well in team settings, and have a strong attention to detail. Familiar with various tools, such as RFID, Zebra, and POS systems. Committed to maintaining cleanliness and organization in the workplace.

Overview

4
4
years of professional experience

Work History

Crew Member

Tropical Smoothie Cafe
Atlanta, Georgia
04.2021 - 03.2023
  • Operated kitchen equipment and followed food safety guidelines
  • Served food and drinks quickly for positive experience
  • Completed opening and closing tasks such as setting up workstations, clearing surfaces and stocking
  • Prepared meals according to standard recipes and procedures
  • Maintained cleanliness of workstations and dining areas throughout shift
  • Checked expiration dates on all products before serving them to guests
  • Educated customers on product ingredients and nutritional value
  • Answered phone calls promptly to provide accurate information about items or prices
  • Provided excellent customer service to maintain a positive experience for guests

Sales Associate

Pacsun
Atlanta, Georgia
09.2024 - 07.2025
  • Provided great customer service
  • Helped to find specific products and answered questions about sizing and fit
  • Accepted payments, issued receipts and provided money back change
  • Stocked shelves and replenished inventory
  • Answered incoming phone calls to provide store, products and services information
  • Maintained cleanliness of store environment including floors, windows, displays
  • Trained new team members in cash register operation, stock procedures, and customer service
  • Helped with inventories on a regular basis to track stock levels
  • Helped theft by limiting number of items customers could try on and monitoring fitting rooms.
  • Used RFID and Zebra to assist customers in locating items.

Education

High School Diploma -

CrossKeys Highschool
Brookhaven Ga
05-2022

Some College (No Degree) - Business And Marketing

Texas College
Tyler, TX

Skills

  • Customer service
  • Cash handling
  • Attention to detail
  • Team collaboration
  • Store opening and closing
  • Merchandise display

Languages

Spanish
Native/ Bilingual

Timeline

Sales Associate

Pacsun
09.2024 - 07.2025

Crew Member

Tropical Smoothie Cafe
04.2021 - 03.2023

High School Diploma -

CrossKeys Highschool

Some College (No Degree) - Business And Marketing

Texas College

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