Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Bertha Gonzalez

Denver,CO

Summary

Dynamic professional with extensive experience at Costco, excelling in leadership and problem resolution. Proven ability to enhance customer service and streamline operations, while effectively managing employees. Skilled in cash handling and maintaining meticulous attention to detail, consistently delivering results in high-pressure environments. Has previous experience throughout Costco in the Food Court, Membership, Front End Cashier, and I have been cross-trained as a Pharmacy Cashier. I am currently a Front End Supervisor while also being a full-time Pharmacy Tech student at Pima Medical Institute.

Overview

6
6
years of professional experience

Work History

Front End Supervisor

Costco
Sheridan, CO
02.2020 - Current
  • Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
  • Identified opportunities for improvement within the department and developed solutions accordingly.
  • Welcomed large volume of guests and improved overall customer service.
  • Delegated work tasks to employees based on shift requirements, individual strengths, and unique training.
  • Resolved customer problems by investigating issues, answering questions and building rapport.

Pharmacy Clerk

Costco
Sheridan, CO
03.2023 - 04.2023
  • Maintained cleanliness and organization of pharmacy work areas daily.
  • Provided excellent customer service in a friendly manner to all clients visiting the pharmacy counter.
  • Entered patient data into computer system to maintain accurate records.
  • Maintained pharmacy inventory, including ordering and stocking supplies.
  • Operated cash register, handled financial transactions, and balanced cash drawer at the end of shifts.

Education

High School Diploma -

Sheridan High School
Sheridan, CO
05-2016

Pharmacy Technician Certification - Pharmacy Technician

Pima Medical Institute
Denver, CO

Skills

  • Time management
  • Cash handling
  • Attention to detail
  • Leadership development
  • Effective communication
  • Problem resolution
  • Active listening
  • Manage employees

Affiliations

  • Soccer
  • Reading
  • Drawing
  • Photography
  • Travel
  • Bingewatching shows

Languages

English
Proficient (C2)
C2
Spanish
Advanced (C1)
C1

References

References available upon request.

Timeline

Pharmacy Clerk

Costco
03.2023 - 04.2023

Front End Supervisor

Costco
02.2020 - Current

High School Diploma -

Sheridan High School

Pharmacy Technician Certification - Pharmacy Technician

Pima Medical Institute

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