Bethany Saeteurn
McKinney,TX
Summary
Dedicated professional with strong communication and attention to detail. Proven ability to enhance customer experiences and manage daily operations effectively. Committed to fostering a positive team environment and ensuring service quality.
Overview
3
3
years of professional experience
Work History
Shift Lead
Costa Vida
Flower Mound, Texas
08.2025 - Current
- Greeted and welcomed guests to the front of house area.
- Supervised daily operations, enhancing team performance and maintaining service quality.
- Trained new team members on food preparation and customer service standards, ensuring consistent guest experiences.
- Managed inventory levels and assisted with ordering supplies.
- Provided excellent customer service by addressing inquiries and resolving complaints.
- Coordinated shift schedules to maximize staff coverage during peak hours, improving service efficiency.
Front of House
Wingstop
McKinney, Texas
10.2022 - 06.2023
- Ensured neat, organized front of house area, enhancing guest experience.
- Oversaw daily operations, delivering seamless front of house service and fostering customer satisfaction.
- Transported clean dishes and supplies from kitchen to front of house staff for opening shift.
- Collaborated with front of house staff to ensure timely delivery of orders, enhancing customer satisfaction.
- Assigned duties to busboys or other front of house staff members as needed.
Skills
- Shift scheduling
- Inventory management
- Quality assurance
- Process improvement
- Team leadership
- Customer service
- Attention to detail
- Adaptability to change
- Communication skills
Timeline
Shift Lead
Costa Vida
08.2025 - Current
Front of House
Wingstop
10.2022 - 06.2023