Betty Thompson
Taylors,South Carolina
Summary
Highly organized and dependable candidate with a proven track record of effectively managing multiple priorities while maintaining a positive attitude. Demonstrates a strong willingness to take on additional responsibilities to meet team goals. Exceptionally detail-oriented and a valuable team player with exceptional organizational skills, ensuring accuracy in all tasks. Skilled in handling multiple projects simultaneously, maintaining a high level of precision. Seeking a full-time position that presents professional challenges and allows for the utilization of strong interpersonal, time management, and problem-solving skills.
Overview
22
22
years of professional experience
Work History
Customer Service Associate
TJX Company
01.2010 - Current
- Ensured high-performing environment by leading, engaging, coaching and developing team members to drive results
- Maintained positive, energetic, and professional attitude toward customers at all times to ensure customer satisfaction and retention
- Accurately checked and balanced previous day’s sales and prepared registers for following day with high level of attention to detail
- Served as direct point of contact for customers to answer any questions and find effective solutions to any problem
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Supervisor and Detention Sergeant
Greenville County Detention Center
01.2003 - 01.2024
- Directly responsible for supervision of subordinate personnel
- Ensures that Standard Operating Procedures are followed and enforced
- Accurately prepares, reviews, files and transmits various reports and records
- Exercised ability to communicate with individuals and make decisions under stressful and high-risk condition
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Engineering -
Greenville Technical College
Greenville, South Carolina01.2002
Accounting -
Lander College
Greenwood, South Carolina01.1981
Diploma -
Greenville High School
Greenville, South Carolina01.1980
Skills
- Organizational skills
- Dependability
- Positive attitude
- Ability to manage multiple priorities
- Detail-oriented
- Team player
- Ability to handle multiple projects simultaneously
- High degree of accuracy
- Interpersonal skills
- Time management
- Problem-solving skills
Timeline
Customer Service Associate
TJX Company
01.2010 - Current
Supervisor and Detention Sergeant
Greenville County Detention Center
01.2003 - 01.2024
Accounting -
Lander College
Diploma -
Greenville High School
Engineering -
Greenville Technical College
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