Beverly Stewart
Rougemont,NC
Summary
Dynamic and resourceful professional with extensive experience at UNC Health Care, adept in scheduling and Epic software. Proven track record in improving patient care coordination and streamlining processes. Excels in verbal communication and multitasking, demonstrating a strong ability to work independently and as part of a team.
Overview
20
20
years of professional experience
Work History
Administrative Specialist
UNC Health Care
Chapel Hill, NC
09.2023 - Current
- Coordinate appointments in the Cardiac Ultrasound Department
- Provide professional assistance to physicians, nurses, clinics and management staff
- Complete the check-in process for all patients into the department, inpatient and outpatients
- Maintain no show, cancel visit and rescheduling of patients
- Maintain work ques daily
- Answer incoming calls and return calls from voicemail
- Set up new patient orders as necessary
- Power share data to outside medical entities as well as patient requests
- Order supplies for department
- Investigate problems with equipment and place appropriate repair order
- Assist patients and visitors to their destination as needed
Medical Telecommunicator
UNC Health Care
Chapel Hill, NC
05.2019 - 09.2023
- Answer and complete incoming calls
- Direct calls to patient rooms or departments
- Initiate emergency codes and notifiy response teams
- Follow up on codes to confirm appropriate team arrived
- Performed as lead operator in the absence of supervisor
- Page doctors for after hour patients
- Investigate problems with equipment and place repair orders
Social Worker II
Orange County Social Services
Hillsborough, NC
05.2005 - 02.2016
- Advocate for patients to get the highest quality of care that fits their needs and means
- Manage and administer a plan of care and budget for each client
- Arrange a variety of services per client based on needs
- Prepare fiscal reports
- Administer training, evaluation, counseling and education to families
- Order durable medical equipment as well as personal supplies
- Expediting purchase orders, requisitions and approving operational expenditures
Education
Bachelor of Science - Social Work
Shaw University
Raleigh, NC12-2005
Skills
- Scheduling appointments
- Proficient in Epic
- Registration processing
- Verbal communication
- Dependable, relatable, self starter
- Strong communication skills
- Detail orientated
- Ability to multi-task
- Resourceful
- Quick to learn and coachable
- Team player with the ability to work independently
Timeline
Administrative Specialist
UNC Health Care
09.2023 - Current
Medical Telecommunicator
UNC Health Care
05.2019 - 09.2023
Social Worker II
Orange County Social Services
05.2005 - 02.2016
Bachelor of Science - Social Work
Shaw University
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