BHERLY DECHAVEZ
Las Vegas,NV
Summary
An adaptable individual with a five year work experience and a proven knowledge of customer communications, labor work, inventory control, professionalism, and service assistance. Aiming to leverage my abilities to successfully fill the company's role and become dependable by finding solutions. Sound knowledge of airline operations and effective customer service strategies. Good relationship-building and problem-solving abilities with a resilient and adaptable approach. Driven in what I do with quality and following company's standards.
Overview
4
4
years of professional experience
Work History
Passenger Service Assistant
Prospect
07.2023 - 04.2024
- Ensured passenger safety by conducting thorough pre-flight checks of wheelchairs and other mobility equipment.
- Facilitated effective communication between airline staff and non-English speaking passengers, utilizing language skills when necessary.
- Provided exceptional customer service to diverse clientele, addressing individual needs and preferences.
- Assisted passengers in navigating customs procedures smoothly and efficiently.
- Contributed to overall positive workplace culture by maintaining a friendly, helpful demeanor and demonstrating effective teamwork with colleagues.
INVENTORY CONTROL
DHL
08.2022 - 11.2022
- Help control stock in order to hold the least amount of inventory in the warehouse and improve flow
- Ensuring the right amount of supply car filters.
- Conducted periodic cycle counts to maintain up-to-date information on available stock quantities, ensuring optimal order fulfillment rates..
- Enhanced inventory accuracy by implementing efficient tracking and organization systems.
MATERIAL HANDLER
GEODIS
04.2022 - 08.2022
- Responsible for improving operations efficiency by product picking activities
- Assembled quality diaper cakes by hand
- Keeping a well-maintained work area for better work efficiency.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Supported production goals, ensuring that all necessary materials were available when needed on the manufacturing floor.
SEASONAL MAIL CLERK
USPS
12.2021 - 12.2021
- Reduced delivery errors by diligently sorting and categorizing mail according to recipient names, departments, and zip codes.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Processed and organized incoming mail for distribution to appropriate departments.
WAREHOUSE ASSOCIATE
TJMAXX DISTRIBUTION CENTER
06.2021 - 09.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Consistently lifted materials weighing as much as 50 pounds.
- Worked safely around moving machinery.
PROBLEM SOLVER/WAREHOUSE ASSOCIATE
AMAZON
02.2020 - 09.2020
- Resolved issues such as shortages and damages with thorough documentation and effective vendor relations
- Routed materials correctly with accurate shipping orders
- Kept supplies organized ready for any shipping or receiving needs
- Maintained current records by recording data such as weights and destinations of shipments
- Protected company and customer data by consistently following Amazon policies.
- Improved problem-solving skills among team members by implementing innovative training sessions and workshops.
- Defined problem to identify, prioritize and select alternatives.
Education
High School Diploma -
Ed W Clark High School
Las Vegas, NV06.2020
Skills
- Disability Assistance Awareness
- Patience and Tolerance
- Positive Outlook
- Goal-Driven
- Teamwork and Collaboration
- Customer Service
- Calm and Professional Under Pressure
- English/Tagalog Fluency
- Problem Identification
- Attention to Detail
- Multitasking Abilities
- Adaptability and Flexibility
Languages
Tagalog
Native or Bilingual
English
Native or Bilingual
Timeline
Passenger Service Assistant
Prospect
07.2023 - 04.2024
INVENTORY CONTROL
DHL
08.2022 - 11.2022
MATERIAL HANDLER
GEODIS
04.2022 - 08.2022
SEASONAL MAIL CLERK
USPS
12.2021 - 12.2021
WAREHOUSE ASSOCIATE
TJMAXX DISTRIBUTION CENTER
06.2021 - 09.2021
PROBLEM SOLVER/WAREHOUSE ASSOCIATE
AMAZON
02.2020 - 09.2020
High School Diploma -
Ed W Clark High School
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