Bianca Carbajal
Brawley,CA
Summary
Adept Medical Assistant with a proven track record at Ross Dress for Less, enhancing patient care and streamlining medical office operations. Skilled in patient assessments and HIPAA compliance, I excel in patient-focused care and efficient data management. Demonstrated ability to improve patient satisfaction and maintain high standards of cleanliness and organization, ensuring optimal patient experiences and operational efficiency.
Overview
2
2
years of professional experience
Work History
Medical Assistant
08.2024 - 10.2024
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Retail Sales Associate
Ross Dress for Less
08.2022 - 11.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and provided outstanding customer service.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Education
Medical Assistant
Cal Regional
El Centro, CA08.2024
GED -
Dessert Valley High School
Brawley, CA05.2020
Skills
- Data Entry
- HIPAA Compliance
- Phlebotomy
- Patient-focused care
- Patient Scheduling
- Medical Terminology
- Medical office administration
- Patient Management
- Patient Care Coordination
- Sterilization techniques
- Vital signs monitoring
- Patient Assessments
- Specimens collection and processing
- Medical Records Management
- CPR certified
Timeline
Medical Assistant
08.2024 - 10.2024
Retail Sales Associate
Ross Dress for Less
08.2022 - 11.2023
Medical Assistant
Cal Regional
GED -
Dessert Valley High School
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