Bianca Escobar
Bowie,MD
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication in both english and spanish, respectful attitude and excellent customer service.
Overview
9
9
years of professional experience
Work History
Patient Service Representative
Patient First
06.2022 - Current
- Assisted patients in filling out check-in and payment paperwork.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Verified insurance eligibility and coverage for patients.
- Managed patient registration process, confirming data accuracy and completeness.
- Entered patient demographic and insurance data into electronic medical record system.
- Facilitated communication between patients and various departments and staff.
- Verified patient insurance eligibility and entered patient information into system.
- Built and maintained positive working relationships with patients and staff.
Student Intern
National Center for Health Statistics (NCHS)
01.2017 - 06.2021
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Gathered, organized and input information into digital database.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Sorted and organized files, spreadsheets, and reports.
- Analyzed problems and worked with teams to develop solutions.
- Maintained database systems to track and analyze operational data.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
Safety Coordinator
JumpZone
01.2016 - 01.2017
- Designed programs, policies, and procedures that were implemented to reduce or eliminate workplace injuries and hazards.
- Conducted safety audits and investigated plant quality issues.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Responded to inquiries from attendees and addressed any issues or complaints.
- Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.
- Greeted guests and welcomed patrons in support of company service policy.
Clinical Experience - Adult Inpatient Telemetry Monitoring Unit, 4 West
Baltimore Washington Medical Center
02.2021 - 06.2021
Clinical Experience - Pediatric Inpatient and Emergency Unit
Anne Arundel Medical Center
11.2020 - 12.2020
Clinical Experience - Acute Adult Inpatient Unit and Epilepsy Monitoring Unit, 12 East Zayed
John’s Hopkins Health System of Baltimore
09.2020 - 10.2020
Clinical Experience - Unit 1
Crofton Care & Rehab Center
10.2019 - 11.2019
Education
Associate of Applied Science - Nursing
Anne Arundel Community College
Arnold, MD05.2021
High School Dipolma -
Bowie High School
Bowie, MD05.2017
Skills
- CPR certified
- Data entry
- Customer service
- Interpersonal communication
- Quality assurance
- Leadership
- Microsoft office
- Training & Development
- Bilingual communication (Spanish)
- Multitasking and organization
Timeline
Patient Service Representative
Patient First
06.2022 - Current
Clinical Experience - Adult Inpatient Telemetry Monitoring Unit, 4 West
Baltimore Washington Medical Center
02.2021 - 06.2021
Clinical Experience - Pediatric Inpatient and Emergency Unit
Anne Arundel Medical Center
11.2020 - 12.2020
Clinical Experience - Acute Adult Inpatient Unit and Epilepsy Monitoring Unit, 12 East Zayed
John’s Hopkins Health System of Baltimore
09.2020 - 10.2020
Clinical Experience - Unit 1
Crofton Care & Rehab Center
10.2019 - 11.2019
Student Intern
National Center for Health Statistics (NCHS)
01.2017 - 06.2021
Safety Coordinator
JumpZone
01.2016 - 01.2017
Associate of Applied Science - Nursing
Anne Arundel Community College
High School Dipolma -
Bowie High School
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