Bianka Ortega
Adelanto,CA
Summary
Dynamic customer service professional with a proven track record at Walmart, excelling in enhancing customer satisfaction through effective communication and relationship building. Skilled in digital platforms for efficient order processing, I bring reliability and a commitment to excellence, ensuring a seamless shopping experience for all customers.
Overview
4
4
years of professional experience
Work History
Digital Shopper
Walmart
10.2025 - Current
- Assisted customers with product selections and inquiries to enhance shopping experience
- Learned digital platforms and tools for efficient order processing and fulfillment
Customer Service Cashier
Grandmas Donuts and Papas Coffee
01.2022 - 11.2024
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of the checkout area to enhance customer experience.
Food Server
Fresh Wok
01.2024 - 10.2024
- Provided exceptional customer service by promptly addressing guest inquiries and resolving issues.
- Assisted in food preparation, ensuring adherence to health and safety regulations.
- Maintained cleanliness of dining area, enhancing overall guest experience.
- Collaborated with kitchen staff to ensure timely food delivery and presentation standards.
Education
High School Diploma -
Canyon Ridge High School
Hesperia, CA05.2025
Skills
- Customer service
- Patience and composure
- Customer satisfaction
- Reliability and punctuality
- Relationship building
- Classroom management
- Motivating students
Additional Information
I was a TA (Teachers Assistant) in high school for 3 years!
Timeline
Digital Shopper
Walmart
10.2025 - Current
Food Server
Fresh Wok
01.2024 - 10.2024
Customer Service Cashier
Grandmas Donuts and Papas Coffee
01.2022 - 11.2024
High School Diploma -
Canyon Ridge High School