Bibi Marroquin Escobar
Mission,TX
Summary
To work as a Medical Billing Specialist for an organization that values quality and accuracy while providing excellent customer service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Dispatcher
Skyline EMS
08.2024 - Current
- Facilitated smooth transitions between shifts by properly documenting unresolved calls and ongoing incidents.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Deli
Wawa
04.2024 - 07.2024
- Enhanced customer satisfaction by providing exceptional deli product recommendations and personalized service.
- Reduced food waste by implementing proper inventory management and rotation practices.
- Increased repeat business through outstanding customer interactions, including handling complaints promptly and professionally.
- Contributed to positive company culture by demonstrating excellent communication skills and a proactive attitude toward problemsolving.
Medical Biller and Coder
Skyline EMS
07.2023 - 01.2024
- Correctly coded and billed medical claims for various hospital and nursing facilities.
- Collaborated with healthcare providers to ensure accurate documentation, leading to timely reimbursements for services rendered.
- Assisted patients with understanding their insurance coverage and financial responsibilities, fostering positive relationships and trust between the practice and its clients.
- Increased accuracy in medical claims submissions by conducting thorough reviews of patient records and insurance information.
- Maintained high levels of customer satisfaction through prompt resolution of disputes related to charges on patient accounts or insurance claims.
- Input data into computer programs and filing systems.
- Sorted and distributed incoming and outgoing medical records.
- Assisted in training new staff on medical record processing and filing procedures.
Medical Biller and Coder
Focus Ambulance Billing
01.2023 - 07.2023
- Organized and controlled petty cash payments and receivable valued at over $1,000.00 monthly.
- Correctly coded and billed medical claims for various hospital and nursing facilities.
- Assisted and ensured all back up data was saved and restored for company service.
- Responsible for submitting electronic claims and paper claims to primary, secondary, and third party insurance companies.
- Knowledge with prior authorizations and cash posting. Able to read and interpret EOB's.
- Ability to correct denial claims with correct information and resubmit claims through our clearing house.
- Average 40k in one month with steady increase of pending claims charges received. Pulled and worked A/R reports for Medical Billing.
- Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
Cashier
Whataburger
01.2022 - 01.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Learned duties for various positions and provided backup at key times.
- Handle register during high pressure.
- Resolved customer issues and answer questions.
Caretaker
Carrusel Daycare
07.2015 - 03.2020
- Improved resident satisfaction by promptly addressing maintenance requests and ensuring a clean living environment.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Remained alert to problems or health issues of clients and competently responded.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Transported school children to and from school.
- Learning activities with infants.
Education
Medical Billing And Coding
South Texas Vocational Institute
McAllen, Tx08-2023
High School Diploma -
Ignite Public Schools
Mission, Tx06-2013
Skills
- Data Entry
- Dispatch software
- Stress Tolerance
- Dispatching procedures
- Communicated with third-party payers regarding claims issues, patient benefits, preauthorization's, and referrals
- Competent in insurance claims processing for outpatient professional services as well as inpatient facility services
- Complete understanding of appeals process, claims tracking, and follow-up
- Comprehensive knowledge of ICD-9 and ICD-10 Diagnostic and Procedural Coding, Current Procedural Terminology Coding, HCPCS Level II Coding and Coding Compliance
- Experienced in accounts receivable, management, and collections
- Experienced with a variety of Medical Practice Management Software, as well as Electronic Health Records
- Produced and maintained office procedure and policy manuals
Certification
Health Insurance Portability and Accountability Act of 1966
Medicare Billing: 837p and forms CMS-1500
Medicare Billing: 837I and forms coms-1450
2023 Medicare Part C and Part D Reporting Requirements and Data
Diagnosis Coding: Using the ICD-10-CM
Combating Medicare Parts C and D fraud, waste, and abuse
Medicare Fraud and Abuse: Prevent, Detect, Report
Timeline
Dispatcher
Skyline EMS
08.2024 - Current
Deli
Wawa
04.2024 - 07.2024
Medical Biller and Coder
Skyline EMS
07.2023 - 01.2024
Medical Biller and Coder
Focus Ambulance Billing
01.2023 - 07.2023
Cashier
Whataburger
01.2022 - 01.2023
Caretaker
Carrusel Daycare
07.2015 - 03.2020
Medical Billing And Coding
South Texas Vocational Institute
High School Diploma -
Ignite Public Schools
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