Bibi Wakandwa
Fargo,ND
Summary
Dynamic and results-driven professional with a proven track record at Zoltek Corporation, excelling in quality assurance and inventory management. Demonstrated leadership and customer service skills as a Crew Leader at Bagel and Bakery, enhancing team performance and operational efficiency. Committed to safety and continuous improvement in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Crew Member
Zoltek Corporation
St Louis, MO
07.2023 - 03.2025
- Loaded and threaded spools of precursor fiber into creel stations, as per production specifications.
- Monitored fiber alignment and tension to ensure seamless feeding into the production line.
- Replaced empty spools promptly to minimize production downtime.
- Inspected precursor fiber for damage prior to loading it into creels.
- Maintained consistent tension levels to enhance carbon fiber quality.
- Tracked spool usage and inventory to ensure uninterrupted production flow.
- Performed daily equipment checks on creel racks and guiding systems.
- Communicated defects in spools or fibers to quality teams for prompt resolution.
Crew Leader
Bagel and Bakery
St Louis, MO
08.2022 - 01.2023
- Trained employees in time management and job duty execution.
- Enforced safety guidelines to maintain a secure working environment.
- Monitored team performance to ensure quality standards were met.
- Served as liaison between crew and upper management for effective communication.
- Enhanced customer satisfaction by ensuring high-quality service delivery.
- Motivated team members through the recognition of achievements and ongoing support.
- Implemented customer feedback systems, resulting in improved services and repeat business.
- Maintained tools and worksites to ensure optimal operational efficiency.
- Operated forklifts and boom lifts to complete various tasks.
- Provided labor support to carpenters, masons and other skilled trades.
Education
High School Diploma -
Grimsley High School
North Carolina06-2019
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Integrity and honesty
- Safety awareness
- Verbal and written communication
- Leadership qualities
- Heavy lifting
- Hospitality service expertise
- Quality assurance
- Visual communication
- Performance improvement
Languages
Swahili
Full Professional
Timeline
Crew Member
Zoltek Corporation
07.2023 - 03.2025
Crew Leader
Bagel and Bakery
08.2022 - 01.2023
High School Diploma -
Grimsley High School
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