Bijaya Gurung

• Maintained high customer satisfaction through effective communication and prompt service.

• Managed entry and exit protocols at FedEx facility to maintain site security and other sites.

• Assisted customers in evaluating phone and accessory options, ensuring informed decisions and optimal alignment with individual needs.
• Tested and fixed minor phone issues

• Coordinated palletization of totes with transport team to ensure timely delivery to designated docks.

Monitored and recorded tractor trailer movements to ensure accurate tracking.