Results-driven with expertise in customer relationship management, problem solving, and compliance oversight. Proven ability to guide clients through complex transactions and generate leads through effective marketing strategies.
Overview
41
41
years of professional experience
Work History
Realtor
REMAX
Rochester, mn
08.2006 - Current
Assisted clients in buying and selling residential properties.
Conducted market analysis to determine property values and trends.
Guided clients through the transaction process, ensuring compliance with regulations.
Developed and maintained client relationships for future referrals.
Collaborated with mortgage brokers and inspectors during transactions.
Negotiated contracts and terms to achieve favorable outcomes for clients.
Insurance Agency Owner
Horace Mann Insurance
Rochester, mn
12.2019 - 01.2026
Managed daily operations to ensure excellent customer service.
Developed insurance policies tailored to client needs and preferences.
Implemented marketing strategies to attract new clients and retain existing ones.
Oversaw compliance with industry regulations and company policies.
Handled customer inquiries and resolved issues effectively and efficiently.
Business Owner
Self-employeed
Preston, Minnesota
12.1999 - 03.2005
Managed daily business operations and resource allocation.
Developed marketing strategies to enhance brand visibility.
Built strong relationships with suppliers and clients.
Trained and mentored new employees on company policies.
Enhanced customer service protocols to improve client satisfaction.
Kept records for production, inventory, income, and expenses.
Oversaw daily operations of the business and provided guidance when needed.
Determined pricing for products or services based on costs and competition.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Design Drafter
Foldcraft Co
Kenyon, Minnesota
05.1985 - 12.1999
Created detailed technical drawings using CAD software for various projects.
Collaborated with engineers to ensure design specifications met project requirements.
Assisted in the development of prototypes for new product designs.
Conducted material research to select appropriate components for designs.
Researched new technologies that could be applied to existing products in order to improve their performance.
Produced 2D and 3D CAD drawings utilizing AutoCAD software packages.